Job
In this role, you analyze requirements from departments, manage Jira and Confluence configurations, support users, and optimize business processes through digital solutions and documentation.
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Job technologies
Your role in the team
- Gathering, analyzing, and evaluating requirements from the business units as well as consulting on suitable solutions.
- Support, administration, and further development of business applications.
- Configuration and customization of Jira and Confluence, especially workflows, projects, permissions, and automations.
- Support users with questions and issues, as well as analyze and resolve disruptions.
- Support in managing additional systems such as Zoho CRM and our document management system D.Velop Documents.
- Participation in the optimization and digitalization of business processes as well as the introduction of new functions and applications.
- Creation and maintenance of documentation as well as collaboration with specialist departments, IT teams, and external service providers.
Our expectations of you
Education
- Completed training in the IT field, a degree in (business) informatics, or a comparable qualification.
Qualifications
- Strong understanding of business processes as well as enjoyment in capturing and implementing requirements.
- Structured, solution-oriented, and independent working style with a strong hands-on mentality.
- Strong communication skills, initiative, and the ability to mediate between departments, IT, and external service providers.
- Very good German and good English skills.
Experience
- Professional experience in Application Management, IT Consulting, Business Analysis, or a similar role.
- Good knowledge of Jira and Confluence, ideally with experience in configuring workflows, permissions, and automations.
- Experience with CRM or document management systems, preferably with Zoho or D.Velop Documents, is an advantage.
What we offer
- An exciting and varied role in a dynamic team.
- A work environment that fosters your personal and professional development.
- The opportunity to work with modern technologies and actively shape our IT processes.
- Flexible working hours by arrangement, remote work possible.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
REA Card GmbH, based in Mühltal near Frankfurt am Main, specializes in the development and distribution of payment solutions and point-of-sale equipment. With around 150 employees, the company has significantly evolved since its founding in 2000.
- Established Company
- Onsite
- Internet, IT, Telecommunication
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