Job
- Level
- Experienced
- Job Field
- BI
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Ismaning
- Working Model
- Onsite
Job Summary
In this role, you will manage and enhance the CRM system, ensure data quality, create reports, develop training materials, and support CRM projects in the pharmaceutical sales industry.
Job Technologies
Your role in the team
- CRM system management: administration, customization, and continuous development of the CRM system.
- Data Management & Reporting: Ensuring data quality, maintaining customer and territory data, and creating meaningful reports and dashboards (Power BI, Excel).
- User Support: First-level support as well as independent handling of user and internal stakeholder inquiries.
- Training & Enablement: Design and delivery of training sessions as well as creation of user documentation.
- Project & Requirements Management: Collaboration on CRM implementation and migration projects, capturing and coordinating business requirements as an interface between sales and IT/System House.
- Testing & Optimization: Planning and execution of tests, quality assurance, and further development of omnichannel functionalities.
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Our expectations of you
Education
- Education: Degree or training in Business Administration, (Business) Informatics, or a comparable field.
Qualifications
- Tech Stack: Solid understanding of CRM data models, strong IT background (cloud applications).
- Working style: analytical, structured, independent, and highly quality-oriented.
- Soft skills: Excellent communication skills and confident stakeholder management.
- Languages: Negotiation-level English spoken and written.
Experience
- Experience: Relevant practical experience in the CRM data environment (ideally in pharmaceutical sales) as well as in customizing.
- Project know-how: Experience with system implementations, migrations, and leading workstreams.
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What we offer
- A diverse range of tasks with responsibility and scope for creativity
- A motivated team with open collaboration and short decision-making processes.
- The opportunity to actively shape projects and contribute your own ideas
- Individual professional and personal development
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Topics that you deal with on the job
Job Locations
This is your employer
Exeltis Germany GmbH
Exeltis Germany GmbH is a renowned company based in Ismaning, Germany, specializing in women's health. For about 15 years, it has offered a wide range of pharmaceutical products and works on innovative solutions to meet medical needs. The company acts as a link between sales, IT, and system houses in the implementation of CRM projects.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Pharmaceutical Sector, Chemical Industry, Biotech
CRM Specialist Pharmaceutical Industry
- Location
- Ismaning
- Working Model
- Onsite
- Diversity
- Open for all genders
