Job
In this role, you will support users in media technology, handle service requests in the ITSM, administer IT services, and collaborate closely with the design team on innovative solutions.
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Job technologies
Your role in the team
- Supporting and assisting our users with questions related to media technology.
- Processing and coordinating service requests and incidents through our ITSM ticketing system.
- Administering and supporting IT services with a focus on media technology beyond the Microsoft ecosystem.
- Collaborate with our design team to implement and further develop media technology solutions.
- Coordinate and support international IT initiatives in collaboration with our international offices.
Our expectations of you
Education
- Successfully completed vocational training as an IT specialist specializing in systems integration, or an equivalent qualification.
Qualifications
- Strong interest in media technology and modern audiovisual solutions for seminar and conference rooms and video studios.
- Enjoyment of learning about innovative technologies and continuously exploring new topics.
- Strong interpersonal skills, ability to work in a team, and an independent, self-reliant approach to work.
- Good command of spoken and written English.
Experience
- Ideally, several years of experience administering Microsoft environments and working with Lenovo hardware in combination with media technology.
What we offer
- A future-oriented workplace.
- Individual and role-specific professional development opportunities.
- Option to work from home.
- Appreciative work environment.
- Cooperation with a daycare center.
- Attractive compensation, including holiday and Christmas bonuses.
- Company pension scheme.
- Complimentary drinks (water, coffee, tea).
- An in-house fitness area.
Benefits
Higher take-home pay
Work-Life-Integration
Job locations
About your employer
Mit innovativen Ideen und hochwertigen Produkten ist die Schlüter-Systems KG Marktführer im Segment rund um die Fliese.
- 50-249 Employees
- Established Company
- Onsite, Hybrid
- Industry, Production · Trade
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