Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Rostock
- Working Model
- Hybrid, Onsite
Job Summary
As a Service Coordinator, you will manage applications and databases, coordinate operational support, plan new applications, and optimize service processes for our clients.
Your role in the team
- Our Application Management Team supports our clients' applications and databases, ranging from medium-sized to large enterprises, either on-premises in data centers or in the cloud.
- For new and ongoing projects, we are seeking to strengthen our team with an IT-experienced Service Coordinator (all genders).
- Contact person for our clients at the operational level, including the management and implementation of their requirements.
- Coordination of 1st and 2nd level support
- Planning, design, installation, and commissioning of new applications and processes
- Monitoring, controlling, and optimizing our service management processes
- Creation of reports and coordination of changes
- Resource and Deployment Planning
- Functional escalation to other support units
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Our expectations of you
Education
- Completed degree in Computer Science, Business Informatics, or a comparable, qualified vocational training.
Qualifications
- IT expertise is assumed.
- Extensive knowledge of IT technologies, especially in the database sector.
- A strong customer focus with a confident and convincing demeanor.
- Independent, proactive, and solution-oriented work approach
Experience
- Ideally, initial experience in team coordination.
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What we offer
- Your secure future - a permanent employment contract
- Maximum work-life balance - Mobile working by arrangement up to 100% possible
- Flexibility - Work from home or at one of our DATAGROUP locations
- Top Equipment - Selection of technical equipment, modern office spaces with ergonomic workstations
- Your health bonus - subsidy for your workplace glasses, bike leasing, regular vitamins, and support for sports activities.
- Avoid traffic jams - Germany Ticket for €37
- Start successfully - with our personalized and professional onboarding and Feel-Good-Management.
- Growth - together we plan your professional development and support you with free training opportunities.
- You are important to us - with various benefits, company breakfasts, celebrations, and team events for fun and team spirit, we ensure your satisfaction.
- Approachable - High appreciation as well as short communication and decision-making channels
- In the heart of the city - office in a central location, with the best view over Rostock and truly (!!!) good coffee.
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Benefits
Health, Fitness & Fun
- 🚲Jobbike
- ⚽️Tabletop Soccer, etc.
- 🙂Health Care Benefits
- 🏋🏿♂️Fitness Offers
- 👩⚕️Company Doctor
- 🎳Team Events
Food & Drink
More net
- 🍰Employee Stock Option
- 🛍Employee Discount
- 🚙Company Car
- 📱Company Phone for Private Use
- 💻Company Notebook for Private Use
- 🚎Public Transport Allowance
- 👴🏻Company Retirement Provision
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
DATAGROUP Operate IT GmbH
DATAGROUP is one of the leading German IT service providers. More than 3,500 employees at locations throughout Germany design, implement and operate business applications and IT infrastructures in IT outsourcing. With CORBOX, we offer customers all IT services they need for stable IT operations.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.2
Engineering
2.7Workingconditions
4.0Culture
3.5Career Growth
2.7
IT Service Coordinator
- Location
- Rostock
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
