Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Wuppertal
- Working Model
- Onsite
Job Summary
In this role, you will handle IT inquiries in 1st to 3rd level support, conduct installation and maintenance of hardware and software, and analyze technical issues both on-site and remotely.
Job Technologies
Your role in the team
- Processing IT requests and incidents in 1st to 3rd level support
- Contact person for all IT-related topics for internal users.
- Installation, configuration, and maintenance of hardware and software
- Analysis and resolution of technical issues (remote and on-site)
- Support and administration of IT systems and networks
- Support with rollouts, updates, and migrations
- Documentation of solutions and maintenance of the knowledge database
- Communication with internal users and external service providers
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Our expectations of you
Education
- Completed training as an IT specialist in system integration, IT specialist in application development, IT systems electronics technician, or a comparable qualification.
Qualifications
- Knowledge of Windows and/or Linux environments as well as common Office applications
- Basic knowledge of network technology and IT security
- Service-oriented and structured way of working
- Good German and English language skills, both written and spoken, due to internal and external communication.
Experience
- Experience in IT support (1st to 3rd level)
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
FERCHAU Engineering GmbH
Description
- Company Size
- 250+ Employees
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT support technicians
- Location
- Wuppertal
- Working Model
- Onsite
- Diversity
- Open for all genders
