Job
- Level
- Junior
- Job Field
- IT, System
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Location
- Berlin
- Working Model
- Onsite
Job Summary
In this role, you will support the End User Services team in daily IT operations, prepare hardware, manage inventory, and handle basic IT requests while gaining practical experience in a modern IT environment.
Job Technologies
Your role in the team
- We are looking for a motivated Working Student to join our End User Services team and support day-to-day IT operations across our global organization.
- In this role, you will help ensure employees have the equipment, workplace tools, and support they need to work effectively.
- You will assist with hardware preparation, inventory management, onboarding activities, asset tracking, basic IT support, and administrative tasks while gaining hands-on experience in a modern cloud-first IT environment.
- You will work closely with experienced IT professionals and gain exposure to technologies such as Google Workspace, Okta, Microsoft 365, Slack, Jira Service Management, Kandji, Intune, and other workplace platforms.
- This role is ideal for someone who is organized, reliable, eager to learn, and interested in building a career in IT Operations or End User Services.
- Prepare laptops and other IT equipment for new employees.
- Reinstall, wipe, and reconfigure macOS and Windows devices according to company standards.
- Maintain accurate inventory and asset records.
- Support hardware lifecycle processes, including receiving, shipping, storage, and disposal of equipment.
- Assist with stock management and inventory audits.
- Handle simple IT support requests and service desk tickets.
- Assist employees with common hardware, software, and workplace technology issues.
- Escalate more complex technical issues to the appropriate IT teams.
- Support onboarding and offboarding activities, including equipment handover and collection.
- Assist with workplace setup and meeting room technology checks.
- Support documentation updates and knowledge base maintenance.
- Assist with data entry, asset administration, and operational tracking activities.
- Help maintain operational standards and processes across End User Services.
- Support IT projects and operational initiatives as needed.
- Contribute to keeping IT workspaces, storage areas, and equipment organized.
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Our expectations of you
Education
- Currently enrolled at a university or higher education institution.
Qualifications
- Interest in IT Operations, End User Services, or workplace technology.
- Basic understanding of Windows, macOS, and common workplace applications.
- Strong organizational skills and attention to detail.
- Willingness to learn and take ownership of assigned tasks.
- Structured and reliable way of working.
- Good communication and interpersonal skills.
- Service-oriented mindset and positive attitude.
- Ability to work independently while collaborating with a wider team.
- English is required, as this role operates in an international working environment.
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What we offer
- Global Teamwork: We collaborate across departmental and country borders on our vision to bring the Toniebox into every child's room in the world.
- Come as you are: This applies not only to the dress code but also to everything else. Because only where you truly feel comfortable can you give your best.
- Language Learning & Relaxation: Improve your communication skills with the language learning app Babbel and find relaxation through our access to the meditation app Calm.
- Holiday package: Enjoy 20 days of annual leave (based on a 5-day week) plus additional days off on Christmas Eve, New Year's Eve, and "Rosenmontag" (Carnival).
- tonies discount: Shop with discounts in our tonies online shop.
- Corporate Benefits: Access further employee discounts through our Corporate Benefits portal.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
tonies® - Boxine GmbH
We are the Boxine GmbH from Düsseldorf. We produce figurines that we call Tonies. Together with our award-winning playback device - the Toniebox - listening and playing merge into an interactive experience that brings together children, parents and grandparents.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Industry, Production, Trade
Working Student - IT Operations
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
- English Only
- English only required
