Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Job Technologies
Your role in the team
- Responsibility for the acceptance, analysis and classification of hardware and software problems in the ticket system.
- Contact person for employees for all IT-related questions.
- Support with the installation and setup of IT workstations.
- Documentation in the ticket system and forwarding of problem cases to 3rd level support.
- Management of system accounts and access rights in Active Directory as well as provision and development of IT solutions.
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Our expectations of you
Education
- Successfully completed vocational training in the IT sector or university degree in computer science.
Qualifications
- Fluent in written and spoken German and English.
- Strong customer and service orientation.
- Strong communication skills and an independent and careful way of working.
Experience
- Initial professional experience in IT support as well as good knowledge of network technology and Active Directory is desirable.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT support 1st & 2nd level
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
