Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dörfles-Esbach
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you support our clients' IT infrastructures by configuring and maintaining systems, analyzing issues, and overseeing infrastructure projects to sustainably enhance IT security and stability.
Job Technologies
Your role in the team
- You manage our clients' IT infrastructures and ensure that systems are operated in a stable, secure, and future-proof manner.
- In this role, you not only complete tasks but also identify optimization potentials, solve problems sustainably, and reliably bring tasks to completion.
- As a technical contact person, you work closely with users, decision-makers, and our team, taking responsibility for the results you achieve.
- Management of environments in the areas of Windows Server, Active Directory, Network & LAN.
- Configuration, maintenance, and monitoring of firewalls, routers, switches, & co.
- Analysis and sustainable resolution of disruptions - remotely or on-site - with a focus on causes and correlations.
- Building and maintaining stable, secure, and future-proof IT infrastructures.
- Setup and maintenance of backup and security solutions (e.g., Nakivo, Arcserve, Hornet Security).
- Participation in the further development of existing environments.
- Support in automating processes (e.g., with PowerShell).
- Traceable documentation and structured handover of tasks, changes, and disruptions.
- Participation in and support of infrastructure and network projects.
- Technical coordination with colleagues and clients - at eye level.
- Active thinking in the development of internal and external IT processes.
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Our expectations of you
Education
- Completed training in the IT field (IT specialist for system integration or IT systems electronics).
Qualifications
- Good knowledge in several of the following areas: Windows Server, Active Directory, Microsoft 365, network and WLAN technologies, virtualization, backup and security solutions.
- You work independently, in a structured manner, and with a solution-oriented approach.
- You recognize the need for action early and work independently without losing sight of teamwork and existing processes.
- You ensure that your tasks are completed properly through traceable documentation, clear communication, and comprehensive information transfer.
- If you cannot solve a problem yourself, you gather the necessary information, document the situation comprehensively, and ensure a qualified handover to colleagues or manufacturer support.
- You don't just think in individual tickets, but in sustainable solutions and stable processes.
- You have a good sense of users' needs, but you never lose sight of the company's requirements and goals.
- You get to the root causes instead of merely addressing symptoms.
- You communicate clearly, confidently, and professionally — both with users and decision-makers.
- High sense of responsibility, organizational skills, and initiative.
- Reliability and dependability.
- Customer orientation with professional appearance.
- Teamwork and pragmatism.
- Class B driver's license.
Experience
- At least 3 years of professional experience in managing IT infrastructures.
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What we offer
- You ensure that IT not only functions but also makes companies more productive, secure, and future-proof.
- Your work has a direct impact on our clients' success.
- You take responsibility for your client.
- We trust in your experience, judgment, and ability to reliably complete tasks.
- You work purposefully, recognize the need for action, and get to the bottom of problems.
- You always have an experienced team backing you up whenever support is needed.
- From individual workstations to complex networks and infrastructure and migration projects – each task presents new challenges and opportunities for development.
- You work closely with users, decision-makers, and colleagues.
- It's not about managing symptoms, but creating sustainable solutions.
- Professionally and personally - through exciting tasks, modern technologies, new tools, and individual training opportunities.
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Topics that you deal with on the job
Job Locations
This is your employer
COMPUTIME Netzwerkservice GmbH
COMPUTIME Netzwerkservice GmbH is a family-owned IT company from Northern Germany that specializes in developing and supporting solutions in application development, automation, and IT infrastructure. It targets customers who want to modernize their IT and optimize digital processes.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT/Systems Technician with a focus on Customer Support & Infrastructure
- Location
- Dörfles-Esbach
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
