Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Offenbach am Main
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be the primary contact for IT support and service requests, manage IT infrastructure, analyze and solve technical issues, and oversee user accounts and permissions.
Job Technologies
Your role in the team
- Support & Service: You are the first point of contact for support and service inquiries from our employees across Europe - via phone, email, and ticket system.
- IT Infrastructure: Optimization and management of our IT infrastructure are in your hands.
- Troubleshooting: You analyze and resolve hardware and software issues and document them.
- Hardware & Devices: Installation, management, and configuration of client hardware, peripherals, and mobile devices.
- Accounts & Permissions: You create and maintain employee accounts and manage permissions.
- Administration: Performing administrative tasks in IT.
- Collaboration: Close cooperation with colleagues and service providers.
- Process Improvement: Participation in continuous process and quality enhancement.
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Our expectations of you
Education
- Education: Completed IT training (e.g., IT specialist for application development or system integration).
Qualifications
- Knowledge: Very good knowledge of common Windows operating systems and MS Office products, as well as Microsoft 365 and Exchange Online.
- Expertise: Knowledge in Active Directory, Intune, PowerShell, Exchange, and Microsoft Server.
- Languages: Fluent German and English skills, additional European languages are an advantage.
- Working style: Independent, solution-oriented approach as well as a positive work attitude and good technical understanding.
Experience
- Experience: At least 2 years of professional experience in 1st or 2nd Level Support.
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What we offer
- A motivated team in a modern working environment
- Flexible working hours / Remote work (60%)
- Company pension scheme & health insurance
- Parking spaces or job ticket
- Additional benefits (e.g., sports, JobRad)
- We offer you a modern workplace in an international company with growth potential in Offenbach am Main.
- You can look forward to exciting activities in a friendly team, with good social benefits and excellent transportation connections.
- Applicants with severe disabilities will be given special consideration if they have equal qualifications.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
About Your Employer
Goodyear Dunlop Tires Germany GmbH
Goodyear is a world leader in the tire industry, employing about 64,000 people at 47 locations in 21 countries. In two innovation centers in Akron, Ohio / USA and Colmar-Berg, Luxembourg, the company is always working on the development of modern products and services that set the industry standard.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Vehicle Manufacturing, Supplier, Industry, Production
IT administrator
- Location
- Offenbach am Main
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
