Logo Delivery Hero SE

Technical Program Manager - People Systems

Job

  • Level
    Experienced
  • Location
    Berlin
  • Working Model
    Hybrid, Onsite
  • Job Field
    Project, Product
  • Employment Type
    Full Time
  • Contract Type
    Temporary employment

Job Summary

In this role, you will develop product roadmaps and conduct user research to identify improvement opportunities. You will also monitor success metrics and guide product development based on data analysis and insights.

Your role in the team

  • Tech Product Roadmap and Execution: Contributes to roadmap creation and translates the roadmap into an execution plan.
  • User Research & Empathy: Deep dive into the user experience. Conduct interviews and surveys across our global entities & CoEs to understand friction points and identify opportunities for improvement and automation.
  • Own Metrics & Performance: Establish and monitor success metrics and KPIs related to system performance, customer satisfaction, and business impact. Use data-driven insights to guide product decisions and iteration.

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Our expectations of you

Education

  • High degree of autonomy and reliability in execution, with a strong sense of ownership over long-term OKRs and the ability to transform complex challenges into clear, actionable product plans.

Qualifications

  • Exceptional communication and senior stakeholder management skills, proven by the ability to drive alignment and shared objectives across multiple cross-functional, global teams (including data science, engineering, and diverse brand stakeholders).

Experience

  • 4+ years of product/ project/ program management experience with a demonstrable track record of delivering complex technical and data-driven products at large scale & achieving tangible results.
  • Data fluency and experience working hand in hand with engineers, data scientists or analysts; Strong analytical mindset and a passion for digging deep into complex problems to find scalable solutions.
  • Previously owned tech/ AI roadmap and execution of a cross-functional team with experience in managing senior stakeholders; Proven ability to translate diverging business needs into impactful tech and data product solutions.

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What we offer

  • Nutzen Sie unser hybrides Arbeitsmodell optimal und kommen Sie zwei Tage pro Woche für persönliche Begegnungen und Zusammenarbeit auf unseren schönen Berliner Campus.
  • We offer 27 days holiday with an extra day on the 2nd and 3rd year of service.
  • We will support you in developing yourself and your career growth opportunities: €1,000 educational budget, language courses, parental support, and access to the Udemy Business platform to explore a variety of online courses.
  • Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym.
  • Cash. Dough. Cheddar. Whatever you call it, we'll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan.
  • The power of getting together over some food is unrivalled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts.
  • Wondering what relocating to Berlin is like? In this article, we've put together 10 things you should know about moving to Berlin and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.

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Benefits

Food & Drink

Work-Life-Integration

Health, Fitness & Fun

Topics You Will Work On

Job Locations

  • Location Berlin

    Germany

About Your Employer

Delivery Hero SE

Delivery Hero SE

What started as an ambitious idea is now the leading local delivery company. Delivery Hero is present in around 50 countries across four continents and is on a mission to deliver anything, straight to customers’ doors.

Description

  • Founding Year
    2011
  • Language
    English
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Trade

Employer reviews

by devworkplaces.com

Total

(2 Reviews)
3.2
  • Engineering

    2.8
  • Career Growth

    3.2
  • Culture

    3.2
  • Workingconditions

    3.8
Show all reviews
Logo Delivery Hero SE

Technical Program Manager - People Systems

Location
Berlin
Working Model
Hybrid, Onsite
Diversity
Open for all genders

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