Job
- Level
- Experienced
- Job Field
- Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Garching bei München
- Working Model
- Onsite
Job Summary
In this role, you will be responsible for developing and implementing the product vision for digital applications in real estate financing, prioritize the backlog, and optimize the customer journey through innovative technologies.
Job Technologies
Your role in the team
- As a Product Owner, you advise the business unit at pbb regarding the digital entry point into the real estate financing business and are responsible for the product vision and roadmap for the customer portal, Customer Relationship Management (CRM), and the origination track (Originate & Cooperate).
- They drive the development of a seamless digital customer journey and bring innovation impulses from market and technology into the departments.
- You are responsible for the product vision for the customer portal, CRM, and the origination track, shaping a seamless digital customer journey in real estate financing.
- They prioritize the product backlog based on business value, customer needs, and technical feasibility in close coordination with the Tribe Lead and Business Owner, and are responsible for the roadmap, acceptance criteria, and Definition of Done.
- They advise the specialist department along the credit initiation process and identify specific digitalization, AI, and automation potentials.
- They bring innovation topics such as GenAI-powered customer engagement and AI in lead handling from the idea stage into productive deployment.
- You work closely with Agile teams, writing clear epics, user stories, and acceptance criteria, and facilitating Agile ceremonies.
- They define and monitor product KPIs such as conversion rate, CRM usage rate, and time-to-originate in collaboration with the Business Owner.
- You work closely with adjacent Product Owners (Loan Management, Data & Reporting) & collaboratively drive digitization, AI, and innovation with your PO colleagues, representing your product to stakeholders.
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Our expectations of you
Education
- Completed degree in Business Administration, (Business) Informatics, or a comparable qualification with relevant professional experience.
- Understanding of credit onboarding or comparable multi-stage B2B closing processes.
Qualifications
- Knowledge of customer journey logic and digital sales, also cross-industry (e.g., from SaaS, e-commerce, or InsurTech), is valuable.
- Technical understanding of web/portal architectures, CRM systems, and API integrations.
- Proficient in common product management tools (e.g., Jira, Confluence).
- Strong analytical skills and decisiveness.
- Fluent German and good English skills.
Experience
- Several years of experience in agile product management, ideally with customer contact or CRM systems.
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What we offer
- With us, you will encounter a sustainable corporate culture, diverse and challenging projects, as well as plenty of scope for creativity and flexibility.
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Benefits
Food & Drink
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
DEPFA Deutsche Pfandbriefbank AG
At pbb Deutsche Pfandbriefbank, we are one of the leading European specialist banks for real estate financing and public investment financing. Our customers are convinced by our strong commitment, our innovative power and our industry-specific expertise.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Product Owner Lead Management
- Location
- Garching bei München
- Working Model
- Onsite
- Diversity
- Open for all genders
