Job
- Level
- Experienced
- Location
- Bremen
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you handle 1st and 2nd level support requests, resolve technical issues in collaboration with 3rd level support, and maintain technical documentation for effective IT solutions.
Job Technologies
Your role in the team
- Support for IT Customer Service
- Processing of 1st and 2nd level support requests
- Troubleshooting system technical issues in collaboration with 3rd Level Support
- Create and maintain technical documentation
- Participation in IT projects
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Our expectations of you
Education
- Ideally completed vocational training in the IT sector, a university degree, or a comparable qualification.
Qualifications
- Proficient in current Microsoft Client products
- Basic knowledge of Active Directory and Microsoft Server products
- Customer-oriented and service-minded work approach
- Strong team and communication skills
- Proficient in spoken and written German and English
Experience
- Already have some initial experience in 1st- or 2nd-level support.
- Experience with a ticketing system is an advantage.
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Job Locations
About Your Employer
OHB System AG
For more than 40 years, OHB System AG has been developing high-tech solutions for the aerospace industry and other fields.
Description
- Founding Year
- 1981
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Aviation, Space Travel
IT Specialist
- Location
- Bremen
- Working Model
- Onsite
- Diversity
- Open for all genders
