Job
In this apprenticeship, you will build networks, maintain servers, and provide first-level support to solve IT issues for users, while engaging in real projects like hardware rollouts and security concepts.
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Your role in the team
- You’ll learn how to build networks and infrastructure, manage servers, and keep IT systems running.
- You’ll become the “first-level support hero” for our teams.
- You support colleagues in nursing, consulting, care, and administration—always friendly and always solution-oriented.
- You’ll dive into real projects: hardware rollouts, cloud initiatives, security concepts, and much more.
- And best of all: You’re not working in IT on the sidelines, but right at the heart of things—close to people.
- And yes: if university wasn’t the right path for you, we’d still be delighted to receive your application.
Our expectations of you
Qualifications
- Abitur, university of applied sciences entrance qualification, or technical college entrance qualification
- Strengths in mathematical understanding and analytical thinking
- Enjoyment of technology, tinkering, and new digital solutions
- Not only a good connection to the virtual world, but also to people
- German language skills at C1 level – enabling you to explain technical concepts clearly, communicate confidently, and understand and create our documentation effectively
- Empathy – so every user enjoys top-notch IT service
- A driver's license
- Team spirit, reliability, and a bit of a nerdy streak are very welcome ;-)
Experience
- Ideally: initial experience with hardware and software
What we offer
- Your training matters to us: you’ll have a dedicated contact person to support you throughout your training, even when things get difficult, and plenty of time to help you learn as much as possible.
- We embrace diversity and won’t ask you to change who you are.
- You’ll earn a good salary and also receive an annual bonus.
- We also provide a pension plan at no cost to you, contribute toward your voluntary supplementary insurance, and offer capital-forming benefits.
- We’re always happy to listen to your needs and support your work-life balance.
- We support you at school and with your exam preparation.
- Your time to recharge matters to us: You’re entitled to 30 days of vacation.
- Your commitment and loyalty pay off: employee referral bonus, anniversary award.
- Look forward to a range of extra benefits: bike leasing, AWO employee benefits and discounts, team events, and subsidies for health-promoting activities.
- A crisis-proof apprenticeship in a fast-growing social enterprise.
- We foster a welcoming atmosphere: See for yourself how we work together as a team, support one another, and show mutual appreciation.
Benefits
Work-Life-Integration
Health, fitness & fun
Job locations
About your employer
As a non-profit organization, the Kreisverband der Arbeiterwohlfahrt München-Stadt e.V. (AWO München-Stadt) represents societal and political interests through 17 local chapters. It is represented by a democratically elected Kreisvorstand, and has a presence throughout the city of Munich.
- Established Company
- Onsite, Hybrid
- NGO, NPO, Associations · Healthcare, Social Sector
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