Job
- Level
- Senior
- Job Field
- IT, System, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle IT administration, troubleshoot hardware and software issues, manage cloud systems, and coordinate external service providers to optimize the IT infrastructure.
Job Technologies
Your role in the team
- Ensure our employees can work productively: independently and practically resolve hardware, software, and network issues. Thanks to comprehensive administrator rights and short decision-making paths, you can support quickly and efficiently.
- Manage the entire hardware lifecycle: from laptops and mobile devices to firewalls. This includes procurement, inventory management, replacement, and disposal in collaboration with our IT partners.
- Administer our cloud systems: This includes Microsoft 365, SharePoint, Intune, Atlassian (Jira & Confluence), our password management system, as well as other core IT applications.
- Work closely with our Information Security Officer: Assist in the implementation of the Information Security Management System (ISMS) as well as cybersecurity measures, such as access reviews, firewall and VPN policies, and securing end devices.
- Manage our external IT service providers: coordinate requests, regular alignment meetings, cost control, as well as contract and service management.
- Modernize the network infrastructure of our Berlin location: oversee the development of firewall and backup solutions and support the replacement of the remaining legacy Windows domain. An exciting IT transformation that you can actively shape from the very beginning.
- Manage the onboarding and offboarding of our employees: set up user accounts, devices, and access rights, and ensure that everything runs smoothly from the first to the last day of work.
- Actively shape our internal IT strategy: ensure structured and up-to-date documentation, maintain well-managed asset management, and proper administration of software licenses.
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Our expectations of you
Qualifications
- Pragmatic, solution-oriented, and hands-on working style: You enjoy taking initiative yourself and quickly find practical solutions rather than unnecessarily escalating problems.
- Strong service orientation and communication skills: You enjoy working with people and communicate confidently and professionally in both German and English.
Experience
- Extensive experience in internal IT administration or IT management, ideally within a medium-sized company with multiple locations.
- Excellent knowledge in the administration of Microsoft 365 (especially Entra ID, Intune, Exchange, and SharePoint). Experience with Windows Servers is an advantage, particularly in connection with the replacement and modernization of existing legacy environments.
- Know-how in the field of networks and firewalls (e.g., pfSense or comparable solutions) as well as a good understanding of established IT security standards and best practices. Experience with ISO 27001 is an advantage.
- Experience in collaborating with and managing external IT service providers, including coordinating services, priorities, and service quality.
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What we offer
- Very diverse work in an international and collegial team.
- The opportunity to contribute your own ideas and take responsibility.
- The unique opportunity to work at the exciting intersection of high-tech and culture.
- Workplace in an innovative company with flexible working hours and hybrid work models.
- Workation (4 weeks per year).
- Subsidy for the Germany Ticket amounting to 30 euros.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Zetcom Informatikdienstleistungen Deutschland Gmbh
Die zetcom Gruppe entwickelt international führende Softwarelösungen und Services für Museen, Sammlungen und Firmenarchive sowie Lösungen für Organisationsmanagement (Stiftungen und Verbände) und Umweltdatenmanagement (Verwaltung und Firmen).
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Senior IT Administrator
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
