Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Temporary
- Location
- Kassel
- Working Model
- Onsite
Job Summary
In this role, you will install and configure hardware and software, support users in 1st/2nd level support, and document your activities in ticketing systems. You will repair existing components and ensure smooth operations.
Job Technologies
Your role in the team
- Installation and configuration of hardware and software according to the standards of a defined IT system infrastructure.
- Repair of already installed components.
- User support via phone and/or remote in 1st/2nd level support.
- Processing tickets in the system.
- Documentation of activities.
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Our expectations of you
Education
- A completed technical vocational training (e.g., IT specialist for system integration) or a comparable qualification or professional experience in IT.
Qualifications
- Good knowledge of current Windows operating systems (Client / Server).
- Good knowledge in handling current hardware and software.
- Class B driver's license and willingness to travel within the region.
- Very good spoken and written German skills.
Experience
- First experience in on-site support is advantageous.
- Experience with ticketing systems (SAP is an advantage).
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Job Locations
About Your Employer
BFI Informationssysteme GmbH
Our company group focuses on IT / engineering personnel services, IT service / IT operation, managed services / outsourcing, software development, MS Office support and development, as well as on 3D printing and 3D scanning.
Description
- Founding Year
- 1998
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(1 Review)3.4
Workingconditions
3.2Engineering
3.0Career Growth
3.7Culture
3.7
IT service technician
- Location
- Kassel
- Working Model
- Onsite
- Diversity
- Open for all genders
