Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Rottweil
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you handle customer inquiries in 1st level support, perform system installations, and address error reports both over the phone and onsite at the client’s location.
Your role in the team
We offer you interesting and varied tasks in classic 1st Level Support (hotline support / remote via ticket system) or on-site assignments directly at the customer's location.
These primarily involve the following tasks:
- Application support for our software solutions and smartphone apps
- Customer support via hotline
- Execution of system installations
- Processing of disturbance reports
This text has been machine translated. Show original
Our expectations of you
Education
- Completed degree with IT content or relevant professional experience
Qualifications
- Responsible and independent working style
- Motivated communication talent who prioritizes social skills and teamwork.
- A high level of quality awareness
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Job Locations
This is your employer
Schelhorn OWiG Software
Schelhorn OWiG Software GmbH is an established company that has been developing and distributing software solutions for the processing of administrative offenses for over 40 years. With 36 employees and over 900 customers nationwide, the company places great importance on customer satisfaction and continuous product development.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Customer Support / User Support
- Location
- Rottweil
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
