Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Freelancer
- Location
- Frankfurt
- Working Model
- Onsite
Job Summary
In this role, you handle service and support requests, assist clients with IT issues, and contribute to projects for the enhancement of IT infrastructures in the Rhine-Main area.
Job Technologies
Your role in the team
- Processing and documentation of service and support requests from the IT environment - either independently or in close coordination with the team.
- Consulting and support for business clients with IT issues - remotely or directly on-site in the Rhein-Main area.
- Monitoring and ensuring the ongoing IT operations at clients.
- Participation in challenging IT infrastructure projects to further develop customer systems.
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Our expectations of you
Education
- Completed training as an IT specialist in system integration or a comparable qualification.
Qualifications
- Knowledge of virtualization (e.g., Hyper-V or VMware), backup systems (preferably VEEAM), Microsoft 365, Intune, and network technologies (e.g., VLAN, VoIP) are advantageous.
- Structured working style, high customer orientation, team spirit, and strong communication skills.
- Class B driver's license as well as very good German and good English skills.
- Desirable but not mandatory: Microsoft certifications.
Experience
- Extensive experience in the Windows environment (Client/Server, AD, DNS, etc.) as well as in the administration of complex IT infrastructures.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
mindheads GmbH
mindheads GmbH is an independent company specializing in IT and personnel services, offering a wide range of services including the recruitment and placement of IT experts and executives, as well as planning and implementing IT infrastructure and software solutions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Support Specialist
- Location
- Frankfurt
- Working Model
- Onsite
- Diversity
- Open for all genders
