Job
- Level
- Experienced
- Location
- Dresden
- Working Model
- Onsite
- Job Field
- IT, Network, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- 2.800 to 3.200€ gross/year
Job Summary
In this role, you will manage networks, pfSense firewalls, and 3CX phone systems, perform vulnerability scans, and independently analyze complex IT issues.
Job Technologies
Your role in the team
- Maintain, manage, and further develop infrastructure and systems: networks, pfSense firewalls, and 3CX phone systems.
- Security and Site Setup: Conduct vulnerability scans, implement protective measures, and technically orchestrate locations, including locking systems.
- 2nd Level Support: Conduct remote error analyses and independently resolve complex network and IT issues.
- Provider Management: Act as a reliable interface to ISPs in case of disruptions and ensure rapid troubleshooting management.
- Documentation and AI Automation: Maintain technical documentation and contracts, and optimize IT processes through the use of intelligent AI tools.
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Our expectations of you
Education
- Completed IT training such as Fachinformatiker*in Systemintegration or a comparable qualification or professional experience.
Qualifications
- Knowledge of pfSense and 3CX phone systems is advantageous.
- Enthusiasm for automation and interest in the use of modern AI tools in IT operations.
- A structured, independent working style and willingness to travel for project-specific on-site topics.
- Very good spoken and written German skills.
Experience
- Solid practical experience in network technology with routing, switching, firewalls, and Linux system administration.
- Experience in 2nd Level Support and collaboration with external service providers as well as ISPs.
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What we offer
- You can expect a modern IT landscape, real responsibility, plenty of room for your own ideas, individual development opportunities, and a highly motivated team that tackles challenges together and supports each other.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
gevekom GmbH
gevekom GmbH, based in Dresden, is a renowned provider of call and contact center services as well as direct marketing. The company places a strong emphasis on excellent customer service and provides professionals for customer support and consulting. Since its founding in 2006, gevekom GmbH has focused on high revenues and employee appreciation.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
IT Support Specialist / System Administrator 2nd Level - Linux & Network
- Salary
- 2.800 to 3.200€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.2.191 to 2.504 € net/year · Tax class I
- Location
- Dresden
- Working Model
- Onsite
- Diversity
- Open for all genders
