Job
- Level
- Experienced
- Location
- Overath
- Working Model
- Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 2.800 to 4.000€ gross/month
Job Summary
In this role, you will install and maintain telecommunication systems, troubleshoot issues, support customers in telecommunications, and provide training on modern communication solutions.
Job Technologies
Your role in the team
- In this position, you will be responsible for the installation, maintenance, and troubleshooting of telecommunication systems as well as for supporting our customers in the telecommunications sector.
- They contribute to ensuring smooth communication and optimal system availability, and support our customers with technical inquiries in the field of telephony.
- Your responsibilities include, among others:
- Planning, setup, and configuration of AGFEO, NFON, and Swyx telephone systems.
- Analysis and troubleshooting of telephony issues.
- Support and further development of existing telephony environments.
- Support of our project teams in telephony and communication projects (e.g., migration of existing systems).
- Consulting our clients on modern communication solutions.
- Support for our customers on-site or via remote maintenance.
- Installation, configuration, and maintenance of telephony systems and communication solutions.
- Troubleshooting and resolving technical issues in the field of telecommunications.
- Support in integrating telephony solutions into existing IT infrastructures.
- Training and consulting clients on the use and optimization of telephone systems.
- Documentation of the measures implemented as well as the creation of reports.
- Collaboration with manufacturers and service providers to solve complex technical issues.
- Support in the further development and optimization of the communication infrastructure.
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Our expectations of you
Education
- Completed training in the field of IT specialist for system integration or a comparable qualification.
Qualifications
- In-depth knowledge of AGFEO, NFON, and Swyx telephone systems.
- Very good knowledge of German as well as good knowledge of English.
- Strong analytical skills as well as problem-solving competence.
- Teamwork skills, service orientation, and strong communication skills.
Experience
- Experience in dealing with telecommunications systems and network technologies.
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What we offer
- Salary: €2,800.00 - €4,000.00 per month.
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Job Locations
About Your Employer
smartworx Brewig / Rocholl GbR
Smartworx Brewig / Rocholl GbR, based in Overath, is an established IT service provider specializing in tailored IT services. With a strong focus on customer orientation, the company offers comprehensive consulting, sales, and service.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
IT Service Technician - Telephony Expertise
- Salary
- 2.800 to 4.000€ gross/monthEstimated net salary based on the gross salary in the job ad using tax class I.1.941 to 2.606 € net/month · Tax class I
- Location
- Overath
- Working Model
- Onsite
- Diversity
- Open for all genders
