Level: Senior

Job Field: IT, Project, System

Employment Type: Full Time

Contract Type: Permanent employment

Location: Iserlohn

Working Model: Hybrid, Onsite

Job Summary

In this role, you will lead IT projects from planning to completion, provide technical consulting to clients, perform system administration, and handle error analysis while creating project documentation.

Job Technologies

Your role in the team

As a Project Manager (m/f/d), you play a key role: you lead exciting IT projects, serve as the point of contact for our clients, and ensure that our systems run reliably.
Management of IT projects: From planning through execution to successful completion.
Technical consulting for our clients and supporting the sales team in preparing offers (Presales).
Testing and implementation of new technologies.
Creation and maintenance of project documentation.
Professional support and system administration at 2nd level.
Processing of service and change requests as well as incident management.
Error analysis and troubleshooting, further processing of tasks from 1st Level Support.
Installation and configuration of systems and services.
Creation and updating of technical documentation.
Documentation of activities in tickets.

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Our expectations of you

Education

Completed training as an IT specialist in system integration or a comparable qualification.

Qualifications

Very good knowledge of project management methods and tools.
Excellent knowledge in Windows Server and Client Administration.
Good knowledge of Microsoft 365 administration as well as firewall and network technology.
Independent, meticulous, and solution-oriented work approach.
Leadership skills, even in virtual teams.
Communication and conflict resolution skills.
German C1, English B2.
Willingness to continuous learning.
Knowledge in the administration of WatchGuard or Sophos Firewalls.
Knowledge in Linux system administration.
Further training in project management.
Manufacturer certifications relevant to the profile.
Knowledge of the IT system house environment.

Experience

Senior level: at least 5 years of professional experience in a comparable role.
Experience in managing small to medium-sized IT projects.
Experience with ticketing systems.

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What we offer

Work location(s): Company headquarters in Iserlohn or branches of the SkySystems Group.
Mobile / remote (Hybrid Work).
A diverse and interesting activity within a medium-sized corporate group.
Modern work tools.
Hybrid work, on-site and occasionally mobile (after onboarding).
30 days of vacation.
A collegial and respectful working environment with an open communication culture (informal "Du"-culture).
Flat hierarchy and short decision-making paths.
Benefits such as company pension scheme, e-bike leasing, free parking, etc.
Transparency is important to us: We will be happy to explain the compensation during the further application process based on your qualifications and experience.