Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Densborn
- Working Model
- Onsite
Job Summary
In this role, you handle support requests and provide on-site support. You manage onboarding/offboarding, user accounts, and collaborate closely with the global IT team for process optimization.
Job Technologies
Your role in the team
- Processing support requests (Level 1-2) and on-site support for end devices.
- Conducting onboarding/offboarding and managing user accounts.
- Collaboration with the global IT team to document and optimize processes.
- Coordination of external service deployments for hardware or infrastructure issues.
- Support in IT projects and compliance with IT standards.
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Our expectations of you
Education
- A degree in information technology, e.g., Business Informatics/Computer Science, or a suitable apprenticeship, e.g., IT Specialist for System Integration (m/f/d) or similar.
Qualifications
- Structured and solution-oriented working style with a high level of service orientation.
- Good German and English skills, both written and spoken.
Experience
- Ideally 2-5 years of professional experience in IT support or Service Desk, preferably in an international environment.
- Practical experience in Microsoft-based IT environments, particularly with Azure Active Directory and Microsoft Intune for device management.
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What we offer
- With us, you will benefit from thorough onboarding as well as diverse tasks within a motivated team.
- We are always happy to receive new ideas and fresh talents!
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Job Locations
This is your employer
CC Pharma GmbH
CC Pharma wurde 1999 als Importeur für EU-Arzneimittel gegründet und zählt in diesem Bereich zu den führenden Unternehmen in Deutschland. Über 300 Mitarbeiter arbeiten seit 2006 an unserem Firmensitz in Densborn - in der schönen Vulkaneifel. Als verlässlicher Partner für Apotheken und Großhändler liegt unsere Kernkompetenz im Re- & Parallelimport von Original-Medikamenten aus EU-Ländern. Um unsere Position weiter auszubauen setzen wir zudem auf die stetige Erweiterung unseres Produktportfolios mit innovativen Produkten für die Bereiche Gesundheit und Schönheit.
Description
- Founding year
- 1999
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Pharmaceutical Sector, Chemical Industry, Biotech