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Project Management Ticket System - Artificial Intelligence / Chatbot

Job

  • Level
    Experienced
  • Job Field
    Project
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Frankfurt, Münster (Hessen), Hanover
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will lead the enhancement of the ticketing system SRPlus, integrate AI technologies, and coordinate collaboration between departments and external partners.

    Your role in the team

    • Are you eager to lead an exciting project with a high degree of responsibility and integrate innovative AI technologies into our ticketing system?
    • Do you have experience in leading complex IT projects?
    • We are looking for a motivated and dedicated Project Manager (m/f/d) to continuously develop our ticket system SRPlus, taking into account developments in the field of Artificial Intelligence.
    • A focus is on the further development of AI topics and the continuation of FI's AI strategy within SRPlus.
    • You will be supported in your tasks by a motivated team that works together with you to drive the topics forward.
    • Comprehensive management, planning, control, and supervision of the project for the further development of our ticketing system SRPlus, taking into account developments in the field of Artificial Intelligence.
    • Development of concepts for the further development of the system together with the product manager, especially in the areas of Chatbot / Conversational Bots and Artificial Intelligence.
    • Cross-departmental coordination and management of collaboration between different departments and external partners.
    • Ensuring the timely and budget-compliant implementation of project objectives.
    • Creation of project plans and reports.
    • Communication with internal and external stakeholders.

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    Our expectations of you

    Education

    • Completed degree in Computer Science, Business Informatics, or a comparable qualification.

    Qualifications

    • Ideally, knowledge of PMO Plus as well as very good skills in project planning and control.
    • Strong communication and teamwork skills.
    • A high degree of initiative and commitment.

    Experience

    • Several years of professional experience as a project manager and experience in leading agile projects.
    • If possible: experience in the fields of Artificial Intelligence and Conversational Bots, as well as a strong interest and affinity for these technologies.

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    What we offer

    • We offer you an attractive salary based on your qualifications and relevant practical experience.

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    Benefits

    Work-Life-Integration

    Health, Fitness & Fun

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    Food & Drink

    Topics that you deal with on the job

    Job Locations

    • Location Münster (Hessen)

      64839 Hessen

      Germany

    • Location Frankfurt

      Hessen

      Germany

    • Location Hanover

      Niedersachsen

      Germany

    This is your employer

    Finanz Informatik GmbH & Co. KG

    Finanz Informatik GmbH & Co. KG

    Finanz Informatik is a leading IT service provider for the Sparkassen-Finanzgruppe, headquartered in Frankfurt am Main. We serve 385 savings banks, six state banks and numerous other customers from the financial sector. Our goal is to provide our customers with the best possible technological infrastructure so that they can successfully achieve their business goals.

    Description

  • Company Size
    250+ Employees
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Dev Reviews

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    Total

    (1 Review)
    3.5
    • Culture

      3.5
    • Career Growth

      3.2
    • Engineering

      3.0
    • Workingconditions

      4.4
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    Logo Finanz Informatik GmbH & Co. KG

    Project Management Ticket System - Artificial Intelligence / Chatbot

    Location
    Frankfurt, Münster (Hessen), Hanover
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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