Job
- Level
- Experienced
- Job Field
- Support, IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dortmund
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Interface between IT service and IT development as well as pre-qualification and clustering of tickets
- Documentation of recurring problems including simultaneous solution finding with our product owners and the development team
- Cleaning up data inconsistencies in our systems
- Support in setting up meaningful monitoring using SQL queries and early detection of problems
- Carrying out training in the department, for example on how to use our internal ticket system
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Our expectations of you
Education
- Completed training in the IT sector, for example as an IT specialist (m/f/d) or career changer with comparable qualifications
Qualifications
- Independent and structured way of working
- Team player
- High willingness to familiarize yourself with new subject areas, for example in the area of SQL queries
Experience
- Initial experience in dealing with a ticket system and in programming
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Job Locations
Location Dortmund
Nordrhein-Westfalen
Germany
This is your employer
TEDi GmbH & Co. KG
With more than 2,250 stores in Europe and around 20,000 employees in 8 countries, the company founded in Dortmund in 2004 is one of the leading non-food retailers. In our markets, we offer a wide range that surprises: whether it's cosmetics, pet supplies, household goods or DIY items – at TEDi, you'll find everything under one roof and can be inspired by the variety, current trends and cool gadgets.
Description
- Company Size
- 250+ Employees
- Founding year
- 2004
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade
Mitarbeiter IT Support System
- Location
- Dortmund
- Working Model
- Hybrid, Onsite
