Job
In this role, you will support our users in 1st and 2nd level support, manage client and server systems, coordinate external IT service providers, and work on digitization projects to optimize IT infrastructure.
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Job technologies
Your role in the team
- User support and assistance for our employees in 1st- and 2nd-level support, including the analysis and resolution of issues.
- Administration of client and server systems, including peripherals and applications.
- System administration and user support for telecommunications solutions.
- Ensuring the functionality and availability of systems and applications.
- Security management (firewall, virus and spam protection, encryption systems).
- Independently maintaining the confidentiality, integrity, and availability of the IT infrastructure.
- Coordination and management of external IT service providers, as well as oversight of maintenance and support services.
- Contribute to digitalization, infrastructure, and IT projects.
- Creation and maintenance of system and process documentation.
Our expectations of you
Education
- You have completed vocational training as an IT specialist (m/f/d) or hold an equivalent qualification.
Qualifications
- In-depth administration and systems knowledge in the Microsoft environment.
- You are familiar with LAN/WLAN and WAN technologies.
- You have a good understanding of database environments and web servers, and are knowledgeable about data protection.
- You demonstrate a confident manner, a strong service orientation, and excellent written and spoken German skills.
- You have an independent, structured, and team-oriented approach to work.
Experience
- You have experience in firewall management, VPNs and backup solutions, virtualization solutions, and permissions management.
- You have experience with Microsoft 365 / Exchange Online.
What we offer
- Look forward to a secure job in a forward-looking industry and benefit from attractive working conditions:
- Permanent employment contract with long-term prospects.
- Pay in accordance with the TV-V collective agreement (pay grade 8), including a 13th-month salary.
- 31 days of vacation and flexible working hours with a 39-hour workweek.
- Individual training and development opportunities to support professional and personal growth.
- Occupational pension scheme through the Supplementary Pension Fund for the Public Sector (ZVK).
- Capital-forming benefits and a performance-based bonus.
- Modern workplace in our new company building with an in-house cafeteria.
- Comprehensive workplace health management, including a fitness membership subsidy, (e-)bike leasing, and other health benefits.
- Supplementary company health insurance.
- Subsidy for the Deutschlandticket.
- Free drinks, fresh fruit, and free employee parking.
- Free charging for electric and hybrid vehicles.
Benefits
Work-Life-Integration
Food & drink
Topics you will work on
Job locations
About your employer
Die Stadtwerke Esslingen (SWE) sind der regionale Energieversorger. Wir versorgen rund 200.000 Menschen in Aichwald, Altbach, Denkendorf, Esslingen am Neckar, Köngen, Ostfildern, Wendlingen am Neckar und Wernau zuverlässig mit Energie und Wasser. Darüber hinaus bieten die SWE verschiedene Dienstleistungen rund um das Thema Energie an. Der Betrieb der drei Esslinger Bäder rundet unser Portfolio ab. Dabei sind die Stadtwerke Esslingen ein wichtiger und verantwortungsbewusster Arbeitgeber in der Region.
- Established Company
- Onsite, Hybrid
- Power Sector, Economy
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