Job
In this role, you will ensure the stable operation of d.velop documents, analyze issues, develop sustainable solutions, and closely collaborate with product development on new features and projects.
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Your role in the team
- You are responsible for the reliable operation of d.velop documents, monitor our systems, and ensure stable usage.
- When issues arise, you get to the bottom of them: analyzing root causes, understanding how things are connected, and developing sustainable solutions instead of short-term workarounds.
- Our users and business departments can count on your support. You understand their requirements and find simple, standards-compliant, and economically viable solutions.
- In close collaboration with our product development team, you evaluate new features and support their early adoption within our company.
- In projects, you contribute your technical and operational perspective and ensure that new solutions are reliable, low-maintenance, and easy to operate.
- You keep track of the big picture: our ECM system, relevant operational processes, and implemented solutions are documented clearly and kept up to date by you.
Our expectations of you
Education
- You have completed vocational training as an IT specialist, a degree in (business) informatics, or an equivalent qualification.
Qualifications
- Technical concepts spark your curiosity. You enjoy delving deep into systems and error patterns and want to understand why something isn’t working.
- You quickly capture business processes and functional requirements and translate them into suitable technical solutions.
- You work in a structured, analytical, and solution-oriented manner, and stay calm and focused on the right priorities even when disruptions occur.
- You’re just as comfortable working independently as you are collaborating with the team. You explain technical concepts clearly, share your knowledge, and actively help develop our ECM service.
Experience
- You have several years of experience working with business applications, and ideally you are already familiar with ECM or DMS systems.
What we offer
- Flexible working hours
- Company pension scheme
- Working independently
Benefits
Work-Life-Integration
Job locations
About your employer
d.velop AG offers solutions for classic document management, digital signatures, and digital mail delivery, focusing on the digitization of business processes.
- Established Company
- Hybrid, Onsite
- Internet, IT, Telecommunication
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