Job
- Level
- Junior
- Job Field
- BI
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Location
- Bad Berleburg
- Working Model
- Onsite
Job Summary
In this student position, you assist the SAP CRM team in 1st level support, addressing support tickets, maintaining master data, and conducting data quality checks.
Job Technologies
Your role in the team
- Support of the SAP CRM team in daily operational business.
- Processing and documentation of support tickets in 1st level support.
- Master data maintenance and data quality assurance in SAP CRM.
- Creation, maintenance, and modification of business partner and customer data.
- Support with user and permission requests.
- Conducting standard evaluations and data checks.
- Support with software rollouts and testing.
- Creation and maintenance of user documentation and work instructions.
- Support with handling service requests and routine tasks.
- Communication with departments and users regarding questions and issues.
- Pre-qualification of tickets and escalation of more complex issues to 2nd level support.
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Our expectations of you
Education
- You are currently enrolled in a degree program in Business Informatics, Computer Science, Industrial Engineering, Business Administration with an IT focus, or a comparable course of study.
Qualifications
- You are interested in business processes and ERP-/CRM systems.
- You already have good knowledge of Microsoft Office.
- An analytical and structured way of working is desirable.
Experience
- Initial experience with SAP, CRM systems, or data management is advantageous.
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What we offer
- This offer pertains to a working student position at EJOT SE & Co. KG at the Bad Berleburg - Berghausen location.
- Your potential weekly working hours should be between 16 and 20 hours.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
EJOT
As the leading provider of fastening technology, EJOT Unternehmensgruppe is dedicated to serving the construction, machinery, automotive, and consumer electronics industries. With a focus on quality and innovation, we are committed to providing our customers with the best products and services possible.
Description
- Founding Year
- 1922
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Engineering Industry
SAP CRM student trainee
- Location
- Bad Berleburg
- Working Model
- Onsite
- Diversity
- Open for all genders
