Job
In this role, you will provide technical support and maintenance for IT systems, perform installations, and administer networks in North Rhine-Westphalia, while maintaining close contact with users and external service providers.
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Job technologies
Your role in the team
- Technical support and assistance for our locations in North Rhine-Westphalia
- First- and Second-Level Support for users on-site (Onsite Support) as well as via Remote Support
- Installation, configuration, maintenance, and replacement of IT hardware and software
- Support for Windows clients, peripheral devices, and workstation systems
- Administration and support in the areas of network, WLAN, switching, and cabling
- Analysis, processing, and documentation of incidents, service requests, and changes
- Execution of IT rollouts, hardware exchange programs, and system migrations
- Participation in infrastructure, digitization, and modernization projects
- Coordination and collaboration with external IT service providers and suppliers
- Creation and maintenance of technical documentation as well as inventory management
Our expectations of you
Education
- Completed training in the IT field, e.g., as an IT specialist for system integration (m/f/d), IT systems electronics technician (m/f/d), IT systems technician (m/f/d), or a comparable qualification
- Initial practical experience in IT support, user helpdesk, field service, or IT operations gained through training, internships, or professional experience.
Qualifications
- Good knowledge of Microsoft Windows operating systems and client management
- Knowledge of network technologies (LAN, WAN, WLAN, switching, cabling)
- Structured, solution-oriented, and independent working style
- Strong service, customer, and user orientation
- Good communication skills as well as team spirit
- Class B driver's license and willingness to travel within the North Rhine-Westphalia region
Experience
- Experience in handling hardware, end devices, and workplace systems
What we offer
- Your qualifications and strengths matter to us.
Benefits
Higher take-home pay
Health, fitness & fun
Work-Life-Integration
Food & drink
Topics you will work on
Job locations
About your employer
SYNLAB is the leading provider of laboratory services in Europe. The company offers a complete range of innovative and reliable medical diagnostic services for patients, doctors, hospitals and the pharmaceutical industry.
- Established Company
- Onsite, Hybrid
- Healthcare, Social Sector
Employer reviews
- Team culture
- 2.5
- Working conditions
- 3.2
- Career growth
- 3.0
- Engineering
- 2.3
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