Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Onsite
Job Summary
In this role, you will be the first point of contact for users, addressing technical issues in 1st & 2nd level support, including software installation, troubleshooting, and documentation.
Your role in the team
- Provision of support in the 1st & 2nd level support areas.
- First point of contact for users regarding technical issues.
- Troubleshooting and Documentation.
- Installation and configuration of software.
- Performing updates.
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Our expectations of you
Education
- Completed vocational training in the IT sector.
Qualifications
- Technical affinity.
- High customer and service orientation.
- Structured working style as well as team spirit.
Experience
- Professional experience in IT support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter 1st & 2nd Level
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
