Logo Computerkomplett

first-level supporter

Job

  • Level
    Junior
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Bochum
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will set up hardware, assist with WLAN and printer issues, and be the first point of contact for technical matters in the workplace and on-site with colleagues.

    Your role in the team

    • Entry-level IT position with development prospects: The role is ideal for gaining initial practical experience in the IT field and gradually advancing your professional skills.
    • Supporting IT in everyday life: You are the first point of contact for colleagues regarding minor IT issues related to workplace technology.
    • Setting up workstations & managing technology: You set up hardware such as PCs, monitors, or accessories and assist with printer or WLAN issues.
    • Hands-on in the building: You are frequently on-site and provide direct assistance with technical issues or IT-related topics in daily work.
    • On the go for IT support: Occasionally, you also support other MAIT locations on-site — therefore, a driver's license is advantageous.

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    Our expectations of you

    Education

    • Even without a traditional IT background, you are welcome if you have a technical interest and willingness to learn.

    Qualifications

    • Perhaps you've already set up PCs, configured networks, or helped friends and family with IT issues in your private life.
    • You enjoy getting hands-on and have fun solving technical challenges.
    • You remain calm even in challenging situations, communicate kindly, and work together with others to find solution-oriented ways.

    Experience

    • Initial IT experience is advantageous, e.g., through internships, part-time jobs, or private projects.

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    What we offer

    • Work in a way that suits you: mobile working, flexible hours, or up to 20 days of Workation per year – you decide where and how you work best.
    • Starting with a tailwind: Your buddy is by your side to ensure you feel comfortable with us from day one.
    • We invest in your potential: Benefit from the MAIT Academy, external training courses, and personalized support that perfectly fits your path.
    • Joint events: Our summer party, Welcome Days, or company runs strengthen our cohesion and foster a culture where openness, innovation, and genuine teamwork are lived.
    • Time for you: With your time account, you can plan a sabbatical, individual parental leave, or your early retirement.
    • Benefit boost for your everyday life: bonuses for referrals, exclusive discounts on shopping, fitness, leisure, and leasing for JobRad await you at MAIT.
    • Your dog belongs to you: Whether as a stress reliever or a break buddy - your four-legged companion is compatible with our office routine.

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    Benefits

    Work-Life-Integration

    Job Locations

    • Location Bochum

      Nordrhein-Westfalen

      Germany

    This is your employer

    Computerkomplett

    Computerkomplett

    Die MAIT Gruppe (vormals ComputerKomplett Gruppe) ist mit 66 Mio. EUR Umsatz und über 3.000 Kunden der Partner für innovative digitale Lösungen in der Produktentwicklung, der Unternehmenssteuerung und im IT-Service.

    Description

  • Company Size
    50-249 Employees
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Logo Computerkomplett

    first-level supporter

    Location
    Bochum
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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