Job
- Level
- Lead
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Marsberg
- Working Model
- Onsite
Job Summary
In this role, you will oversee the IT operations landscape, develop IT strategies, lead a team of 9 staff, manage projects, and ensure the smooth operation of the IT infrastructure.
Job Technologies
Your role in the team
- As Head of IT Operations (m/f/d), you will assume overall responsibility for the company's operational IT landscape - from servers, network, and backup to cloud and modern workplace topics.
- You ensure a stable, secure, and future-proof IT operation, lead an internal IT team of 9 employees as well as external service providers, and work closely with the management.
- The role combines operational responsibility with strategic scope and a clear hands-on mentality: you develop the IT landscape further, prioritize projects, and work together with your team and external partners to ensure reliable support for the business units.
- You will assume the professional and disciplinary leadership of the internal IT team of 9 employees as well as the management of external service providers.
- You plan, prioritize, and manage support topics, changes, and IT projects.
- In close coordination with management, you will develop the IT operations strategy further and be responsible for budgets, investments, and IT risks.
- You define and monitor IT processes, standards, and security policies.
- You are responsible for the operation and further development of the central IT infrastructure, in particular Nutanix, VMware, Windows Server, Linux, Microsoft 365, Exchange, SQL Server, and Business Central / NAV.
- You ensure the smooth operation of the server, client, and network infrastructure, including Cisco, Dell, Brocade, VLAN, WLAN, VPN, and access policies.
- You are responsible for network security, backup and recovery processes, as well as endpoint security.
- Together with your team and external service providers, you ensure professional IT support and quick handling of incidents and service requests.
- In critical issues, you coordinate internal and external stakeholders and, if necessary, work hands-on on technical solutions yourself.
- You are responsible for the operation and further development of Microsoft 365, Intune, and Azure, shaping a modern workplace environment with a focus on device management, software deployment, security, and standardization.
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Our expectations of you
Qualifications
- Excellent knowledge of server, virtualization, and network environments, especially in Nutanix, VMware, Windows Server, Linux, Microsoft 365, Azure, Intune, Exchange, SQL Server, Cisco, VLAN, and VPN.
- Structured, responsible, and solution-oriented way of working
- Strong hands-on mentality and decisiveness
- High commitment and resilience, even in complex or time-critical situations.
- Strong communication skills and the ability to explain technical topics clearly to management and business units.
Experience
- Several years of experience in a responsible IT operations, IT infrastructure, or IT management role.
- Experience in leading and developing IT teams as well as managing external service providers.
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What we offer
- Key position with direct reporting line to executive management (effectively overall technology responsibility)
- Responsibility for an internal IT team of 9 employees as well as external service providers.
- Significant scope for shaping the development of the IT landscape
- Motivated IT team and short decision-making processes
- Opportunities for further training and support for certifications
- Attractive conditions and performance-based compensation
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
PALTRON GmbH
PALTRON GmbH is an established consulting agency specializing in personnel issues and projects in the field of information technology. With over 12 years of experience, the company provides tailored solutions for IT professionals and executives.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting