Job
- Level
- Experienced
- Job Field
- Test/QA
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Location
- Cologne
- Working Model
- Onsite
Job Summary
In this role, you will test fixed bugs, certify new software extensions, and create user-friendly documentation while also engaging in 1st and 2nd level support for issues and inquiries.
Job Technologies
Your role in the team
- You carefully test, certify, and document fixed issues.
- You scrutinize extensions carefully — from testing to documentation.
- You create user documentation such as release notes clearly and understandably.
- You handle 1st- and 2nd-level support for inquiries and disruptions.
- In the daily ticket meeting, you coordinate with the software support.
- You systematically document errors and changes in requests and conduct research as needed for troubleshooting in 1st-level support.
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Our expectations of you
Education
- A successfully completed commercial apprenticeship or experience, ideally in the IT environment.
Qualifications
- You handle MS Office and a Request Tracker confidently and efficiently.
- You work systematically, think solution-oriented, and are a team player.
- Good command of English, both written and spoken, completes your profile.
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What we offer
- In our company, a full-time position corresponds to 37 hours per week, and you are entitled to 30 days of vacation per year (27 days in the first year of employment).
- On your birthday, you don't have to work – the day belongs entirely to you.
- Remuneration according to collective agreement (Industrial Association of Textile Service-Intex e.V. and IG Metall) with holiday pay and annual bonus, subsidy for asset-building benefits, and company pension scheme.
- Thanks to Corporate Benefits, you can save every day.
- With us, you have the opportunity to choose your bike and pedal properly.
- Team events and company celebrations are a must-have for us.
- Average tenure of 16 years - At our company, a family atmosphere is highly valued.
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Benefits
Health, Fitness & Fun
More net
Topics that you deal with on the job
Job Locations
This is your employer
Alsco
The Steiner family opened their first independent laundry business in Cologne in 1956. Over the years, this has developed into a global company for workwear, which is particularly trustworthy in Germany due to its long tradition and experience.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Industry, Production
Employee Quality Assurance Software
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
