Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Mönchengladbach
- Working Model
- Onsite
Job Technologies
Your role in the team
- Responsibility for problem analysis and ticket processing as well as troubleshooting within the scope of technical 1st and 2nd level support.
- User support at the user's workplace as well as contact persons and support for all questions relating to hardware and software operation.
- Creation and maintenance of documentation for the IT helpdesk and the associated forwarding.
- Support and active participation in IT projects.
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Our expectations of you
Education
- Successfully completed vocational training as an IT specialist (m/f/d) for system integration or comparable qualifications.
Qualifications
- Knowledge of client/server technologies: Windows XP, Windows 7, MS Office 2003 and 2010 as well as Active Directory knowledge.
- Solution- and service-oriented approach, strong communication skills and ability to work in a team.
Experience
- Several years of professional experience in helpdesk support or in a technical service environment.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Helpdesk Supporter
- Location
- Mönchengladbach
- Working Model
- Onsite
- Diversity
- Open for all genders
