Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Solingen
- Working Model
- Onsite
Job Summary
In this role, you independently handle support requests, conduct troubleshooting and analysis, document solutions, and collaborate closely with project teams to ensure effective IT support.
Job Technologies
Your role in the team
- Independent handling of support inquiries
- Troubleshooting, analysis, and resolution via remote service, phone, and email.
- Documentation and preparation of found solutions
- On-call duty takeover
- Close collaboration with our project teams
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Our expectations of you
Qualifications
- Good SQL and Oracle PL/SQL skills
- Customer-oriented attitude, flexibility, and willingness to travel
- Ideally, knowledge of intralogistics concepts or solutions
- Fluent in German, both spoken and written, good command of English
Experience
- Professional experience in IT User Help Desk or IT Remote Support
- Experience in handling a ticketing system
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What we offer
- A future-proof job in a family-oriented, modern, and successful company
- An attractive, performance-based compensation
- Responsible and diverse tasks
- Company pension scheme & group accident insurance
- Flexible working hours according to a flexitime model
- Interesting and personalized development and training opportunities
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Benefits
Work-Life-Integration
More net
Job Locations
This is your employer
BSS Bohnenberg GmbH
At BSS, we are your competent partner for intelligent intralogistics solutions and future-oriented material flow concepts. Our head office in Solingen, as well as our locations in Thuringia and Poland, offer you the complete range of services - from new construction to modernization and expansion of existing facilities and systems.
Description
- Founding year
- 1991
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
Second-level support and IT logistics staff
- Location
- Solingen
- Working Model
- Onsite
- Diversity
- Open for all genders
