Job
- Level
- Senior
- Job Field
- UX/UI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you develop customer-centered content, collaborate with cross-functional teams, and design complex user journeys while integrating AI applications into content design.
Your role in the team
- You will work with Product Designers, Researchers, Product Managers, and Engineers to shape customer-centered experiences from early problem framing through delivery and iteration.
- You will lead Content Design for complex experiences across our Dealer ecosystem, connecting journeys and touchpoints where they span multiple teams and product areas.
- You will help shape our growing AI-powered and language-based Dealer experiences, exploring and evaluating how language, interaction and AI behavior work together for our customers.
- You will use language, information architecture, content strategy and interaction design to turn complex customer and business problems into clear and intuitive experiences.
- You will use research and data to develop recommendations, evaluate outcomes and influence product decisions, bringing teams and stakeholders together around shared problems and trade-offs.
- You will help us scale Content Design expertise through AI, tools, skills, patterns, standards, and guidelines, continuously improving what we already have and creating new solutions where teams can handle established content needs independently.
- You will collaborate with B2B Marketing to connect product and marketing narratives, contributing Content Design expertise to product and feature naming, terminology and how propositions are communicated in-product.
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Our expectations of you
Qualifications
- You think beyond individual screens and are confident working with information architecture, content strategy, interaction design and complex user journeys.
- You are comfortable with ambiguity and proactively frame problems, develop a clear point of view and make recommendations.
- You use research and data to inform decisions, challenge assumptions and evaluate your work.
- You have excellent written and spoken English skills (C2 level or equivalent) and write and communicate confidently in German, French, or Italian.
Experience
- You have significant experience in Content Design, UX Writing or a similar product content role, working on complex digital products and customer journeys.
- You have strong writing craft and can create and evaluate clear, precise, accessible and inclusive language, including for generative experiences.
- You have experience working across multiple teams and stakeholders, creating alignment and influencing product decisions.
- You understand how AI is changing product experiences and Content Design, and are confident using AI in your own practice as well as shaping and evaluating communication in AI-powered experiences.
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What we offer
- With over 50 nationalities represented, we're proud to welcome people of all backgrounds to our growing community, and we're always finding new ways to help people feel welcomed and included.
- Here, you'll have the tools, training and support you need to work in a way that suits you, learn new skills and reach your potential.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
AutoScout24 GmbH
AutoScout24 ist europaweit das größte online Automobil-Anzeigenportal. Der Marktplatz ermöglicht es seinen Kunden, sich den Traum vom eigenen Auto einfach, effizient und stressfrei zu erfüllen. Auf AutoScout24 können Händler und Privatverkäufer Anzeigen für Gebraucht- und Neuwagen schalten. Darüber hinaus bietet das Portal seinen Kunden Werbeprodukte an, wie zum Beispiel Display-Werbung und Produkte für die Interessentengewinnung unter anderen Teilnehmern im Automobilsektor und in angrenzenden Märkten. In Deutschland genießt AutoScout24 in seiner Zielgruppe eine einzigartige gestützte Markenbekanntheit von 95 Prozent.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade, Internet, IT, Telecommunication
Senior Content Designer
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
