Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Leverkusen, Gelsenkirchen
- Working Model
- Onsite
Job Summary
In this position, you will administer the IT infrastructure in gastronomy businesses, coordinate operational tasks, develop systems and processes, and support users with technical inquiries.
Job Technologies
Your role in the team
- As an IT System Administrator / Deputy Head of IT Department (m/f/d), you will assume a versatile key role in our IT team.
- They work together with the IT department management to ensure a stable, secure, and future-proof operation of our IT infrastructure and represent it in terms of expertise and organization in their absence.
- In this role, you work across various IT topics in a generalist capacity, coordinate operational tasks, and actively contribute to the development of our systems and processes.
- You administer, maintain, and develop our IT infrastructure in the hospitality establishments and administrative units, including network, cloud, and workstation environments.
- Together with the IT department management, you ensure the secure, stable, and available operation of the IT systems and provide comprehensible documentation.
- In the absence of the IT department head, you will assume professional and organizational representation and coordinate ongoing tasks, priorities, and external service providers.
- You manage our network environment based on Ubiquiti UniFi as well as firewalls, internet connections, and cross-site IT components.
- You manage our client and workstation systems on Windows and macOS, user software, communication solutions, as well as notebooks, smartphones, and tablets.
- You manage user accounts, permissions, devices, and access in our cloud-based IT systems and assist with the maintenance of our Microsoft 365 environment.
- They oversee the provisioning of all IT equipment, from planning and procurement to setup, handover, and documented return.
- They analyze and resolve disruptions, perform maintenance and optimizations, and develop sustainable solutions for recurring technical issues.
- They ensure the stability of our operational systems, particularly cash register, payment, booking, reservation, and order systems, and support their implementation and further development.
- You contribute to IT projects, digitization, AI, and automation initiatives, and provide your own suggestions for improvement.
- They support and train employees on technical systems and software solutions, serving as a service-oriented point of contact for the departments and restaurants.
- You coordinate external IT service providers as needed and are occasionally also present at our other locations in NRW.
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Our expectations of you
Education
- You have completed training as an IT specialist for system integration, hold a degree in the IT field, or possess an equivalent qualification.
Qualifications
- You possess good knowledge in the areas of network administration, IT security, firewalls, endpoint management, as well as Windows and ideally macOS environments.
- You work independently, in a structured and solution-oriented manner, set sensible priorities, and maintain an overview even when handling multiple requirements simultaneously.
- You enjoy taking responsibility, can coordinate tasks and service providers, and interact with different contacts in a confident and professional manner.
- They are characterized by team spirit, a strong service orientation, and clear, target audience-appropriate communication.
- You are ready to participate in a scheduled on-call duty and occasionally undertake business trips to our facilities when necessary.
- You possess a Class B driver's license.
Experience
- You have several years of professional experience in system administration and feel comfortable in a generalist IT role with a broad range of responsibilities.
- Experience with Microsoft 365, such as Entra ID, Exchange Online, SharePoint, Intune, or Defender, is advantageous but not a prerequisite for specialization.
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What we offer
- A permanent employment contract in full-time or part-time in an expanding company.
- An above-average and competitive salary.
- Independent, challenging work with a broad range of tasks and opportunities for co-creation.
- Exciting collaboration in a highly motivated and collegial team.
- Flat hierarchies, short decision-making paths, and an open communication culture.
- Modern workplaces in a dynamic environment.
- Free parking facilities.
- Job ticket (for a distance of 15 km or more between residence and workplace).
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Topics that you deal with on the job
Job Locations
This is your employer
XIAO Beteiligungsgesellschaft mbH
XIAO Beteiligungsgesellschaft mbH is part of the XIAO Group, a family-owned corporate group focused on real estate and gastronomy. The company is based in Leverkusen and is expanding through new constructions and acquisitions of commercial properties in North Rhine-Westphalia.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Construction, Real Estate, Building Services
IT System Administrator / Deputy Head of IT Department
- Location
- Leverkusen, Gelsenkirchen
- Working Model
- Onsite
- Diversity
- Open for all genders
