Job
- Level
- Experienced
- Location
- Munich
- Working Model
- Onsite
- Job Field
- Project, Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will oversee the end-to-end implementation of software solutions for enterprise clients, lead workshops, develop prototypes, and ensure the software delivers real, measurable value.
Job Technologies
Your role in the team
- This is not a traditional job within a finished structure. As the first Forward Deployed Strategist at Pactos, you will be the strategic and operational link between our enterprise clients, product, and engineering. You will fundamentally build the function at Pactos and work closely with the co-founders.
- Your internal guiding principle: "The CEO of a customer deployment."
- You ensure that a won deal results in a successfully functioning, deeply integrated, and sustainably used software solution, and that what you learn from customers flows back into the product.
- End-to-end responsibility for enterprise deployments
- From kickoff through configuration to go-live, you manage the entire implementation process for our strategic key accounts, including scheduling, defining MVP & success criteria, open decisions, and testing.
- Translating complex processes into functioning systems
- You conduct discovery and target process workshops with C-level executives, business units, and IT architects, challenge existing workflows instead of merely documenting them, and design pragmatic target processes.
- Get hands-on with the technical aspects
- You don't have to be a Software Engineer, but you are comfortable working with data models, REST APIs, JSON payloads, webhooks, and SQL. You use tools like Postman and resolve integration issues directly with the client's IT teams — an engineer should be able to provide you with an API specification and trust that you understand it. You also develop your own prototypes for clients.
- Ensuring genuine adoption, not just implementation
- The go-live is just the beginning. You are responsible for change management, training key users, analyzing usage data, identifying obstacles in daily work, and ensuring that the software delivers real, measurable added value.
- Develop prototypes and co-shape the core product
- You recognize recurring patterns with enterprise clients, independently develop prototypes, distinguish one-time special requests from genuine product gaps, and work closely with Product & Engineering to turn customer insights into scalable platform features.
- Support Enterprise Sales
- Before contract signing, you assist the sales team with complex customer requirements, develop solution concepts, and alleviate customer uncertainty regarding technical integration issues – often being the person who turns "we don't know if this will work for us" into "now we understand exactly how it works."
This text has been machine translated. Show original
Our expectations of you
Qualifications
- High Agency & Ownership: You are not looking for a 9-to-5 job. The customer is your top priority, and you want to actively drive development forward.
- AI-first Minimum: AI is part of your daily work routine and is deeply embedded in your processes
- Technical Curiosity: Proficient handling of REST APIs, JSON, Webhooks, SQL, Postman, data models, and system integrations
- Product mindset: You understand that not every customer request is a feature request, and you distinguish between configuration, workaround, and true core product feature.
- Strong Customer & Executive Presence: You confidently moderate sessions with operational users, IT managers, and executives - and constructively challenge requirements instead of just accepting them.
- Structured thinking: You bring order to chaotic, conflicting requirements and quickly recognize what is important, what is missing, and who needs to decide.
- Languages: Fluent German (at least C1 / native speaker) and business fluent English
Experience
- Experience: 2-3+ years in top strategy/tech consulting (e.g., McKinsey, BCG, Bain, BCG Platinion, Accenture), B2B SaaS scale-ups, solution engineering, or technical product management.
This text has been machine translated. Show original
What we offer
- True Ownership from Day 1 - direct interface with clients, founders, and developers, responsibility for strategic large-scale projects
- Attractive compensation package & equity (ESOP) - competitive salary plus genuine employee participation
- High decision-making speed - short communication channels, flat hierarchies, decisions made in hours rather than weeks
- Enterprise Exposure - direct collaboration with decision-makers of renowned industry and logistics corporations in the DACH region
- Ambitious team & builder culture - highly motivated, pragmatic team with genuine ambitions
- Top working environment & benefits - modern office in the center of Munich, subsidies (e.g., Deutschlandticket/meals), regular team events (e.g., joint Oktoberfest)
This text has been machine translated. Show original
Topics You Will Work On
Job Locations
About Your Employer
Pactos
Pactos is an innovative startup based in Munich that develops AI-driven software solutions to digitize and automate temporary staffing management. The platform enhances collaboration with over 5,000 suppliers and reduces administrative effort by up to 70%. It is applied in sectors such as manufacturing, logistics, and healthcare.
Description
- Company Type
- Startup
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
Forward Deployed Strategist
- Location
- Munich
- Working Model
- Onsite
- Diversity
- Open for all genders
