Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary
- Location
- Sindorf, Kerpen (Eifel)
- Working Model
- Onsite
Job Summary
In this role, you provide first-level support for employees' hardware and software issues, manage support inquiries through a ticketing system, and set up IT workstations and printers.
Job Technologies
Your role in the team
- First-level support for hardware and software issues of employees.
- Acceptance, documentation, and resolution of support requests (ticket system).
- Support in setting up IT workstations, printers, and mobile devices.
- Installation and configuration of standard applications.
- Escalation of more complex issues to the second-level support.
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Our expectations of you
Education
- Completed IT training (e.g., Fachinformatiker (m/f/d) or professional experience in IT support).
Qualifications
- Knowledge of Windows operating systems and Microsoft 365.
- Friendly demeanor, solution-oriented mindset.
- Very good spoken and written German skills.
- Teamwork and patience when dealing with users.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Support User Helpdesk
- Location
- Sindorf, Kerpen (Eifel)
- Working Model
- Onsite
- Diversity
- Open for all genders
