Job
- Level
- Experienced
- Job Field
- IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Gochsheim
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Working with colleagues and supporting users in an international working environment in an exciting industry (automotive)
- Operation and helpdesk of the central Windows client environment
- Collaboration in the conception of the client standard as part of a group-wide hardware renewal
- Group-wide 1st / 2nd level support on the client and, if necessary, coordination with the 3rd level
- Use of ITIL-based workflows within the ticketing system (helpline)
- Rollout and hardware replacement during the client lifecycle
- Operation of the group-wide software distribution solution
This text has been machine translated. Show original
Our expectations of you
Qualifications
- Strong communication and social skills
- Know-how in the area of client rollouts
- Strong service orientation and enjoyment in working with internal customers
- Fluent English skills
Experience
- Several years of professional experience, ideally in client support or in the helpdesk
- Ideally experience in using Helpline as a ticket and workflow system
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Job Locations
Location Gochsheim
97469 Bayern
Germany
This is your employer
POLYTEC Holding AG
Hörsching
The POLYTEC GROUP is a leading developer and manufacturer of high-quality plastic parts – with 24 locations and over 4,200 employees worldwide. The Austrian company is a comprehensive provider in the field of injection molding, specialist for fiber-reinforced plastics as well as producer of original accessories made from plastic and stainless steel.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Vehicle Manufacturing, Supplier, Industry, Production
IT Techniker
- Location
- Gochsheim
- Working Model
- Hybrid, Onsite
