Job
- Level
- Experienced
- Job Field
- BI, Project
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Location
- Munich
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will manage the implementation and standardization of the Lead-to-Quote process in MS Dynamics, conduct international rollouts, and train users to enhance their productivity.
Job Technologies
Your role in the team
- Lead-to-Quote Process Governance: Manage the Lead-to-Quote process and ensure it is standardized within the group and implemented for all users of MS Dynamics.
- Regional Champions and Market Rollout: Act as an advocate for Microsoft Dynamics CRM, promote its benefits, and ensure that users understand how it can enhance their productivity and workflows.
- Plan, coordinate, and execute CRM rollouts across multiple countries/legal entities, including managing schedules, milestones, and stakeholders.
- Assume the role of regional / local champions, maintain relationships with local teams to increase acceptance of the CRM system, promote alignment with global standards, and facilitate platform support requests.
- Training and Change Management: Organize training sessions, provide support, and implement feedback from end users to maximize user adoption and efficiency of the CRM system.
- Regularly communicate new features, updates, and tips for using the CRM system to enhance its value.
- Build and maintain a community of CRM users in the responsible regions / legal entities to promote the exchange of best practices and tips for efficient system usage.
- Collect and share user feedback to improve the CRM system and user experience.
- CRM development and continuous improvement: Work closely with the platform operations team to deliver system enhancements and bug fixes, and optimize the CRM platform for end users.
- Actively participate in requirements gathering, solution development, as well as final testing and technical acceptance.
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Our expectations of you
Education
- Bachelor's degree in Business Administration, Sales, or a related field; relevant certifications (e.g., Microsoft Certified: Dynamics 365) are advantageous.
Qualifications
- Strong project management skills with the ability to prioritize and handle multiple tasks simultaneously in a global environment.
- Excellent communication, moderation, and interpersonal skills for engaging stakeholders and conducting training sessions.
- Strong problem-solving and troubleshooting skills for CRM-related issues.
- Fluent in English and German.
Experience
- 2-3 years of experience in technical project management or a sales-related role.
- Experience with Microsoft Dynamics 365 CRM or a similar CRM system is advantageous.
- Experience with Lead-to-Quote process governance and CRM system implementation is an advantage.
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Benefits
More net
- 🏝️Summer and Christmas Bonus
- 📱Company Phone for Private Use
- 🛍Employee Discount
- 💻Company Notebook for Private Use
- 👴🏻Company Retirement Provision
Food & Drink
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🏝Extra Holidays
- 🏠Home Office
- 🍼Day Care for Kids
- ⏸Educational Leave/Sabbatical
- 🅿️Employee Parking Space
- ⏰Flexible Working Hours
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
TÜV Süd AG
Our passion for technology and safety is unbroken since 1866. Every day we set ourselves for the safety of people and society and create confidence in new, innovative technologies.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.2
Culture
3.7Workingconditions
2.8Engineering
3.0Career Growth
3.3
MS Dynamics Rollout Manager
- Location
- Munich
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
