IT Service Manager

Inetz Gmbh

Job

In this role, you will optimize the IT service landscape, develop innovative strategies, and manage the entire service lifecycle while driving digitalization and vendor partnerships.

Job summary

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Your role in the team

  • You actively shape the IT service landscape and develop innovative service strategies, service portfolios, and IT sourcing concepts for a future-proof organization.
  • You assume responsibility for the entire service lifecycle, from needs analysis through implementation to continuous optimization of IT services.
  • You manage and develop service provider partnerships and support the business units with in- and outsourcing measures, taking into account high quality, security, and compliance requirements.
  • You drive digitalization and change processes forward by planning and managing IT budgets and continuously improving related processes.
  • You work at the intersection of IT and business units, ensuring high service quality and customer satisfaction through consulting, training, and KPI-driven management.

Our expectations of you

Education

  • You have successfully completed a degree program at a university or college in a relevant field such as computer science or business informatics.

Qualifications

  • You possess extensive expertise and specialized knowledge in the described area of activity.
  • You have a Class 3 or B driver's license.
  • You think innovatively, enjoy working conceptually, and demonstrate a strong customer and goal orientation.

Experience

  • You can already demonstrate several years of professional experience in a relevant field.

What we offer

  • A team that supports each other and communicates openly
  • Colleagues who share their knowledge and create an environment where you can ask questions and where your opinion matters
  • A high degree of autonomy, space for your own ideas and projects that you can actively shape
  • Leaders who listen and foster development
  • A culture where making mistakes is allowed and where appreciation is felt
  • Tasks that directly impact people's lives in the region and work with societal added value (e.g., supply security, digitalization, sustainability)
  • Structured onboarding and genuine onboarding process
  • Modern technologies and work tools, clearly defined processes

Topics you will work on

Job locations

Map of the job locations
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  • Location Chemnitz
    Sachsen, Germany

About your employer

inetz ist der zuständige örtliche Netzbetreiber für die Erdgasnetze der ehemaligen Südsachsen Netz GmbH und der ehemaligen Netzgesellschaft mbH Chemnitz für deren Erdgas-, Strom-, Fernwärme- und Trinkwassernetz.

Company type
Established Company
Work model
Onsite
Industry
Power Sector, Economy
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IT Service Manager

Inetz Gmbh