Job
- Level
- Lead
- Job Field
- BI, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Putzbrunn
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will lead the transformation of end-to-end Order-to-Cash processes with SAP S/4HANA to enhance efficiency and ensure a standardized customer experience globally.
Job Technologies
Your role in the team
- As the Global Order-to-Cash (OTC) Value Stream Lead, you will partner with business leaders to transform and standardize end-to-end OTC processes, leveraging SAP S/4HANA and related digital solutions to support Gore Fabrics' strategic objectives.
- This role provides strategic leadership for OTC business capabilities, processes, and technology solutions across Gore Fabrics and broader enterprise transformation initiatives.
- It combines business transformation, Sales Operations enablement, and process expertise to deliver scalable, standardized, and business-focused OTC capabilities across regions and operating companies.
- You will collaborate closely with business stakeholders, Sales Operations, Digital/IT teams, solution architects, functional experts, and implementation partners to define and implement future-state processes that improve operational performance and customer experience.
- While supporting SAP S/4HANA implementation and sustainment activities, the primary focus is driving business transformation, process governance, harmonization, and commercial effectiveness through SAP and complementary platforms such as Salesforce.
- Führen Sie die globale OTC-Wertstromstrategie, Governance und Prozessstandardisierung über Regionen innerhalb von Fabrics in Zusammenarbeit mit anderen OpCos.
- Partner across Sales Operations, Salesforce Team, Supply Chain, Finance, Digital, Enterprise Architecture, and Cross-OpCo SAP teams to align global OTC processes, business capabilities, and SAP S/4HANA solutions.
- Define and enable scalable future-state OTC processes supporting growth, operational excellence, and customer experience.
- Drive end-to-end OTC capabilities including customer onboarding, order management, fulfillment, billing, customer service, and commercial integrations.
- Provide leadership for SAP S/4HANA OTC design, deployment, testing, and continuous improvement initiatives.
- Lead OTC stabilization activities during implementation, Go-Live, and Hypercare phases, including issue escalation, cross-functional coordination, and transition to support organizations.
- Monitor operational KPIs and identify opportunities for process optimization, automation, and simplification.
- Coaching business process specialists and supporting organizational readiness, adoption, and continuous improvement initiatives.
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Our expectations of you
Education
- Bachelor's degree in Business, Information Systems, Supply Chain, Finance, or related field OR equivalent work experience in lieu of a degree.
Qualifications
- Nachweisliche Fähigkeit, bereichsübergreifende Stakeholder zu beeinflussen und in komplexen globalen Umgebungen zu führen.
- Strong business process analysis, problem-solving, and communication skills.
- Ability to travel up to 10% domestically and internationally.
- Vertrautheit mit SAP-Best Practices, Agile/Lean-Methoden und Initiativen zur Prozessautomatisierung.
- SAP certification and/or MBA preferred.
Experience
- Minimum of 10 years of experience in OTC, Sales Operations, ERP transformation, or related business process leadership roles.
- Minimum of 5 years of SAP S/4HANA OTC processes and integration with Finance, Supply Chain, CRM, and related systems.
- Experience leading global process standardization, SAP implementations, or business transformation initiatives.
- Experience serving as a Global Process Owner, Value Stream Lead, or Business Transformation Lead.
- Experience with SAP S/4HANA Go-Live, Hypercare, and AMS transition models.
- Experience in manufacturing or complex global supply chain environments.
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What we offer
- This position offers a hybrid work arrangement in the country from which the Associate is employed.
- Eligibility is dependent on the responsibilities of the role and business needs, and the Associate must agree to comply with Gore's work arrangement policies.
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Benefits
Food & Drink
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
W. L. Gore & Associates, Inc.
As a leading technology company, we develop innovative products that offer our customers the best possible protection and comfort. Our employees are always motivated to take on interesting and challenging tasks. In addition, we have been engaged in research on functional materials for various activities and extreme conditions for many years.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Pharmaceutical Sector, Chemical Industry, Biotech
SAP Order-to-Cash Value Stream Lead
- Location
- Putzbrunn
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- English Only
- English only required
