Job
- Level
- Experienced
- Location
- Raunheim
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will be the IT contact for 160 users at Frankfurt Airport and in Raunheim, supporting local systems, optimizing IT services, and participating in international projects.
Job Technologies
Your role in the team
- You will be the local IT contact for approximately 160 users at The Squaire at Frankfurt Airport and at our Raunheim site, with the aim of keeping our IT systems running reliably while continuously improving IT service operations.
- Together with our European IT team, you will ensure stable and future-proof IT operations and actively contribute your expertise to local and international IT projects.
- A key focus of your role will be supporting our local IT systems and users. You will ensure reliable and efficient operations for approximately 160 users working with desktop and mobile devices.
- You will provide knowledgeable, service-oriented support to our employees on hardware, software, communication equipment and Microsoft 365 - on site, by phone and remotely - and handle incidents and service requests through our ticketing system.
- You will reliably manage the installation, configuration, and maintenance of PCs, laptops, and mobile devices, as well as user accounts and access rights, hardware and software inventories, and basic network components.
- You will administer our Microsoft Windows Server and Active Directory environment, support the operation of our VMware virtualization environment, and assist with backup and recovery processes using Veeam.
- You will support compliance with IT security standards and company policies, maintain technical documentation, and work closely with external service providers and regional and global IT teams.
- What makes this position particularly appealing: You will actively contribute your expertise to local and international IT projects and support the design, testing, documentation, and implementation of new solutions.
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Our expectations of you
Qualifications
- Abgeschlossene Berufsausbildung im IT-Bereich, idealerweise als IT-Fachinformatiker/in Systemintegration oder eine gleichwertige IT-Qualifikation.
- Sound practical knowledge of Microsoft Windows client and server environments, Active Directory and Microsoft 365.
- A high level of motivation, reliability and accountability, combined with a structured and independent approach to work.
- The ability to quickly grasp technical concepts and take a solution-oriented approach to identifying suitable technical solutions.
- A strong service and customer focus, with the ability to explain technical topics clearly and understandably to non-IT audiences.
- Good German and very good English language skills, enabling you to communicate confidently in an international IT environment.
Experience
- Relevant experience in IT support and/or systems administration.
- Experience with VMware or comparable virtualization solutions, as well as basic knowledge of networks, backup solutions and IT infrastructure.
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What we offer
- Nemak is committed to providing its employees with a fair, equitable and competitive compensation and benefits package.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Nemak
Nemak is a leading provider of innovative lightweighting solutions for the global automotive industry, specializing in the development and manufacturing of aluminum components for powertrain and body structure applications. The company employs more than 22,000 people at 38 facilities worldwide, generating revenues of US$3.2 billion in 2020.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Engineering Industry
IT Specialist / IT Administrator
- Location
- Raunheim
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
