Job
- Level
- Experienced
- Location
- Hamburg, Leinfelden, Berlin, Leipzig, Rostock
- Working Model
- Hybrid, Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you ensure smooth IT operations in shifts, handle incident reports, analyze errors, and perform troubleshooting on Windows clients and servers. You'll focus on teamwork and communication with customers.
Job Technologies
Your role in the team
- You work in a shift system (no 12-hour shifts!) with our team in full-time to ensure the smooth operation of hardware and software environments for our clients.
- You are handling fault reports that could not be resolved in the first instance.
- You analyze, address, and coordinate challenges on the client side.
- You perform error analysis and troubleshooting in the Windows environment on both clients and servers.
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Our expectations of you
Education
- Ideally, you have completed vocational training as an 'IT Specialist for System Integration (all genders)' or, as a career changer, possess a strong IT affinity.
Qualifications
- You are a real night owl and enjoy being a night savior for our clients.
- You love challenges and always keep a cool head.
- Flexible working hours, with rotating shifts, including at night, are exactly your thing.
- Fair shift model where you are also allowed to swap with your colleagues.
- Your passion is to communicate with people.
- You enjoy working in a structured manner and may already have some experience with ticketing systems or are interested in learning more about them.
- Good analytical skills distinguish you.
- You speak very good German (C2) and can communicate well in English (B1/B2).
Experience
- Ideally, you have experience in the area of Windows or Linux servers as well as Active Directory.
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What we offer
- Your secure future - a permanent employment contract.
- Maximum work-life balance - mobile working possible.
- Flexibility - Work from home or at one of our DATAGROUP locations.
- Top Equipment - Selection of technical equipment, modern office spaces with ergonomic workstations.
- Your health bonus - subsidy for your workplace glasses, bike leasing, regular vitamins, and support for sports activities.
- Avoid traffic jams - Germany Ticket for €37.
- Start successfully - with our personalized and professional onboarding and Feel-Good-Management.
- Growth - together we plan your professional development and support you with free training opportunities.
- You are important to us - with various benefits, company breakfasts, celebrations, and team events for fun and team spirit, we ensure your satisfaction.
- Approachable - High appreciation as well as short communication and decision-making channels.
- In the heart of the city - office with good public transport connections and really good coffee.
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Benefits
Health, Fitness & Fun
- 🚲Jobbike
- ⚽️Tabletop Soccer, etc.
- 🙂Health Care Benefits
- 🏋🏿♂️Fitness Offers
- 👩⚕️Company Doctor
- 🎳Team Events
Food & Drink
Higher Take-Home Pay
- 🍰Employee Stock Option
- 🛍Employee Discount
- 🚙Company Car
- 📱Company Phone for Private Use
- 💻Company Notebook for Private Use
- 🚎Public Transport Allowance
- 👴🏻Company Retirement Provision
Work-Life-Integration
Job Locations
About Your Employer
DATAGROUP Operate IT GmbH
DATAGROUP is one of the leading German IT service providers. More than 3,500 employees at locations throughout Germany design, implement and operate business applications and IT infrastructures in IT outsourcing. With CORBOX, we offer customers all IT services they need for stable IT operations.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(1 Review)3.2
Engineering
2.7Workingconditions
4.0Culture
3.5Career Growth
2.7
IT Night Owl
- Location
- Hamburg, Leinfelden, Berlin, Leipzig, Rostock
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
