Job
- Level
- Experienced
- Job Field
- Support, IT
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Frankfurt
- Working Model
- Hybrid
Job Technologies
Your role in the team
- Technical leadership of the IT support team
- Further development and monitoring of IT support processes
- Escalation and quality management
- Management of Support Jourfix
- Management of best practice/learning DB/documentation
- Ticket reporting
- Young talent management for the IT support area
- Conceptual exchange with the trainers within the region
- Operational contact person on site
- Organizational support for the IT department management
- Coordination tasks
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Our expectations of you
Education
- A successfully completed degree with a focus on computer science, business informatics, IT management or comparable training (IT specialist, IT system clerk)
Qualifications
- You have a talent for organization and cannot be disturbed by anything
- ITIL certification (at least Foundation)
- You impress with your confident and confident demeanor, negotiation skills and sense of responsibility
- “Hands on” readiness
- Very good knowledge of using Microsoft 365 / Azure
- Car driving license
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Benefits
Work-Life-Integration
More net
Job Locations
Location Frankfurt
Hessen
Germany
This is your employer
AGAPLESION gAG
AGAPLESION is a leading provider of comprehensive medical care in Germany. We operate more than 100 facilities nationwide, including 23 hospitals with over 6,300 beds, 38 nursing and care homes with over 3,000 Places for residents, as well as 885 assisted living units, four hospices, 34 medical care centers, 16 outpatient care services and a training academy.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Healthcare, Social Sector
Teamlead IT Services
- Location
- Frankfurt
- Working Model
- Hybrid
