Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf
- Working Model
- Onsite
Job Summary
In this role, you assist users in resolving technical issues in 1st and 2nd level support. This includes software installation, updates, and documenting error situations.
Your role in the team
- Support and assistance to users in troubleshooting technical issues.
- Provision of support in the 1st & 2nd level support areas.
- Installation and configuration of software as well as performing updates.
- Support in troubleshooting.
- Documentation of encountered error situations.
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Our expectations of you
Education
- Completed vocational training in the IT sector.
Qualifications
- Technical affinity.
- High customer and service orientation.
- Good communication skills, flexibility, and team spirit.
Experience
- Professional experience in IT support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter 1st & 2nd Level
- Location
- Dusseldorf
- Working Model
- Onsite
- Diversity
- Open for all genders
