Logo blackpoint GmbH

Senior System Engineer 3rd level support

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Job

  • Level
    Senior
  • Job Field
    IT, Network, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    68.000 to 78.000€ gross/year
  • Location
    Bad Vilbel
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will handle complex support tickets, lead IT projects, administer Microsoft 365, and optimize virtualization environments for demanding clients.

    Job Technologies

    Your role in the team

    • Handling complex support tickets as well as technical escalations.
    • Support and professional guidance of the support team.
    • Independent planning, management, and implementation of IT projects and migrations.
    • Administration and further development of Microsoft 365, Windows Server, and Active Directory.
    • Management and optimization of virtualization environments, networks, firewalls, and IT security solutions.
    • Development and implementation of technical standards as well as maintenance of system documentation.
    • Independent management and consulting for demanding client environments.
    • Analysis and sustainable resolution of complex IT disruptions.

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    Our expectations of you

    Education

    • Completed training as an IT specialist (m/f/d) for system integration or a comparable qualification.

    Qualifications

    • Excellent knowledge of Microsoft 365, Windows Server, and Active Directory.
    • Ideally, knowledge in the field of IT security.
    • Independent, structured, and solution-oriented way of working.
    • Strong customer and service orientation.
    • Strong team skills as well as excellent communication skills.
    • Very good knowledge of German as well as English at C1 level.

    Experience

    • At least five years of professional experience in IT system administration or IT infrastructure.
    • Extensive experience with virtualization technologies, networking, and firewall systems.
    • Experience in the implementation and management of IT projects.
    • Professional experience in an IT system house or Managed Service Provider (MSP) is an advantage.

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    What we offer

    • Varied and challenging projects.
    • Independent work with a lot of creative freedom.
    • Modern IT technologies and exciting client environments.
    • Individual training and development opportunities.
    • A motivated team with short decision-making processes.
    • Attractive compensation as well as modern work equipment.
    • Flexible working hours and - depending on agreement - remote work.

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    Benefits

    Work-Life-Integration

    Topics You Will Work On

    Job Locations

    • Location Bad Vilbel

      61118 Hessen

      Germany

    About Your Employer

    blackpoint GmbH

    blackpoint GmbH

    blackpoint GmbH, based in Bad Vilbel, is an experienced provider of IT services focused on web development and e-commerce platforms. The company is characterized by tailored IT solutions and comprehensive consulting in the field of IT security.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Logo blackpoint GmbH

    Senior System Engineer 3rd level support

    Salary
    68.000 to 78.000€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.41.581 to 46.978 € net/year · Tax class I
    Location
    Bad Vilbel
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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