Job
In this role, you will administer Windows Server, provide user support, troubleshoot issues, and collaborate on server migrations and IT projects to enhance customer environments.
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Job technologies
Your role in the team
- From password resets to server migrations: Our technical team covers the full range.
- As an IT services provider and managed service provider, we take care of the entire IT infrastructure of small and medium-sized businesses.
- From workplace Outlook issues to Windows servers and full-scale migrations, everyone on the team brings their strengths to the table.
- Our dispatch team assigns requests accordingly, and for challenging tasks such as complex infrastructure, networking, or IT security, our consultants and in-house network and security department are there to support you.
- We’re looking for IT all-rounders with a broad perspective: just as comfortable working with users as with servers, and ready to get up to speed in new environments.
- You don’t have to know everything, but you should understand technical concepts, take responsibility, and be eager to grow.
- Operation and further development of our customers’ IT infrastructure: Windows Server, Active Directory, file services.
- Troubleshooting across all levels: From Outlook issues at the workstation to server outages, with the goal of resolving requests end to end.
- User support for Windows, Outlook, and our customers’ industry-specific software.
- Manage data backups and monitoring.
- Project work: Supporting our consultants with server migrations, client rollouts, the introduction of new services, and the standardization of customer environments.
- Maintain documentation of customer environments and further develop our internal standards.
- Collaboration with our dispatch team, the network/security department, and manufacturer support.
Our expectations of you
Qualifications
- Windows Server
- Administer Active Directory (users, groups, OUs, permissions).
- Understand, manage, and customize Group Policies.
- Configure DNS and DHCP on Windows Server and troubleshoot issues.
- Administer file and print servers.
- Systematic log and error analysis, not guesswork.
- Set up, deploy, and support Windows clients.
- A direct line to the user: the closer you are to the problem, the faster you find a solution.
- Monitor backups and resolve issues.
- Restoration of environments or individual files.
- You will regularly work with software you are not familiar with.
- That’s why it’s important that you can: independently familiarize yourself with unfamiliar applications, recognize common error patterns even without product knowledge (SQL connections, permissions, terminal server profiles, ODBC, license servers, paths), work professionally and prepared with vendor support and follow up on outcomes, and objectively distinguish between our infrastructure and the vendor’s application.
- Conceptual understanding of networking (VLANs, NAT, firewall rules), sufficient to troubleshoot issues effectively and coordinate with our network team on an equal footing.
- Very good German, technical English.
- Class B driver’s license and willingness to work on-site at customer locations.
What we offer
- Permanent employment with a stable, growing company.
- Salary range: €48,000–€60,000, depending on experience and development.
- Flexible working hours & remote work.
- 30 days of vacation.
- Modern work environment & cutting-edge technologies.
- An open company culture with short decision-making processes.
- Room for your own ideas and the opportunity to shape things.
- €50 employee card (tax-free).
- Regular team events & workations.
- Option to use a company car under the 1% tax rule.
- A friendly team with genuine camaraderie.
Benefits
Work-Life-Integration
Health, fitness & fun
Job locations
About your employer
StieCon IT-Consulting GmbH has been a reliable IT partner for companies with 10 to 500 employees in the Groß-Gerau and Darmstadt area for over 25 years. As an expert in the German cloud and IT security, the company supports its clients with tailored, innovative solutions at a flat-rate price. IT support is provided as 1.5-level support, taking responsibility for real systems.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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