Job
In this role, you plan and execute the implementation of our software solution in car dealerships, create training materials, and serve as the main point of contact for customers and internal teams.
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Job technologies
Your role in the team
- Are you eager to shape digitalization in car dealerships and facilitate communication between people and technology? We offer you the perfect mix. As a driving force, you will successfully implement our software solution with our clients. You are both a strategist and an executor, trainer, and primary contact person – in short: the interface between our clients, the product, and our team.
- Your tasks / Your core responsibilities:
- Planning, management, and implementation of our software in close coordination with customers and internal teams
- Setup of new customer centers and maintenance of relevant data in the CRM (Zoho)
- Conducting webinars, on-site training sessions, and supporting the onboarding of new employees in car dealerships.
- Analysis of satisfaction surveys as well as the systematic evaluation of user feedback and its forwarding to product development
- Handover to support as well as follow-up including satisfaction surveys and optimizations
Our expectations of you
Education
- Professional experience as a Service Assistant / Service Advisor or a degree with a commercial-organizational focus, e.g., Project Management, Business Administration
Qualifications
- Your profile - What you bring to the table:
- Strong communication skills and enjoyment in working with clients
- Organizational talent with a structured and solution-oriented working style.
- High willingness to travel for on-site appointments
- Confident handling of tools such as CRM systems (e.g., Zoho), MS Office, and common online meeting tools
Experience
- Experience in rollout or project management, ideally in the automotive or software environment
- Advantage: Experience in creating training materials or videos
What we offer
- A dynamic team with start-up spirit and an established product
- A key role in exciting digitization projects for the automotive industry
- A high degree of creative freedom and personal responsibility in rollout management with a team that supports each other and celebrates successes
- Personal development through training and insights into new technologies
- Flexible working hours, home office options, and attractive benefits
- Our appreciation for our employees is of great importance to us: Whether it's a Christmas party or a summer festival - we celebrate our successes and learn together from our experiences.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
DA/ Software Solutions GmbH, based in Bochum, is a renowned software company that develops digital solutions for business processes. The company provides software solutions along with comprehensive service and support for commercial clients, establishing itself as a trusted partner in software development since its founding in 1998.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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