Job
- Level
- Experienced
- Job Field
- System, IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hanover
- Working Model
- Onsite
Job Technologies
Your role in the team
- Installation and configuration of mobile platforms such as AirWatch, AppTech and MobileIron
- 2nd and 3rd level support
- Troubleshooting/troubleshooting/troubleshooting regarding servers and end devices (smartphones)
- Installation and support of customer systems
- Optimization and maintenance of our knowledge management
- Documentation and creation of instructions for the products used
- project management
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Our expectations of you
Education
- Completed vocational training in the IT environment or technical studies with a computer science background
Qualifications
- Technical skills e.g.
- Certification in at least one leading system (e.g. MobileIron)
- Acceptance of installations of customer systems
- High service orientation
- Ability to work in a team, as well as service-oriented and independent working methods
- Very good verbal and written communication and good knowledge of English
Experience
- At least 5 years of professional experience in IT service with customer contact
- Sophos/ UTM (practical experience in installation, configuration and error analysis)
- ideally also knowledge of SCCM software distribution: Practical experience in installation, configuration, packaging and error analysis
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Job Locations
This is your employer
Hencke Systemberatung Gmbh
Als professioneller Partner für digitale Arbeitsplätze begegnen wir Ihnen auf Augenhöhe. So entwickeln wir das richtige Verständnis für Ihre spezifischen Anforderungen an eine maßgeschneiderte IT. Wir bieten Ihnen Lösungen, die optimal auf Ihr Unternehmen zugeschnitten sind.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication