Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Kaarst
- Working Model
- Onsite
Job Summary
In this role, you will manage the setup and support of workstation systems and mobile devices, while also providing IT support and training on e-government implementations and digital administrative processes.
Job Technologies
Your role in the team
- Equipment, installation, maintenance, operation, and service of workstation systems, standard, and specialized applications.
- Equipment, maintenance, operation, and service of mobile devices.
- Setup of user profiles in Active Directory and assignment of permissions via Group Policies.
- Administration, setup, maintenance, and service of the telecommunications system.
- Introduction and implementation of e-government projects and OZG measures in the individual areas.
- Support, maintenance, and enhancement of the service portals.
- Planning, coordination, and execution of training sessions.
- Maintenance and expansion of template management and the central electronic form system.
- IT support for incoming service and support requests with a focus on service and support requests at 1st level.
- Assembly, reassembly, disassembly, and commissioning of IT workstations, (online) meetings, events, and sessions.
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Our expectations of you
Education
- Successfully completed training as an IT specialist, IT systems electronics technician, or a comparable qualification, or successfully completed training as an administrative clerk / successfully completed administrative course I with an interest in IT topics.
Qualifications
- Technical understanding and a structured, independent way of working.
- Knowledge in the digitalization of administrative processes as well as in the field of e-government/OZG.
- Strong communication skills and enjoyment in training and interacting with employees.
- Proficient in common IT systems and Office applications.
- Team player, resilience, and interest in modern management solutions.
- Knowledge of document management systems and electronic files would be desirable.
- An independent and meticulous way of working.
- Organizational skills.
- Reliability.
- A high level of sense of responsibility.
- Willingness to engage in lifelong learning.
Experience
- Practical experience in setting up and maintaining IT workstations is desirable.
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What we offer
- The city of Kaarst (approximately 43,500 residents) is an emerging medium-sized district town in the Rhein-Kreis Neuss with an attractive educational and leisure offer.
- The city administration of Kaarst is very child- and family-friendly.
- In addition to professional security, we offer a modern working environment as well as flexible working hours and individual work and part-time models to optimally balance family and career.
- We promote equality among our employees and therefore welcome applications from all individuals, regardless of gender, ethnicity, social or cultural background, age, worldview, disability, religion, or sexual orientation.
- The possibility of filling the position on a part-time basis is noted.
- A full-day staffing of the workplace should be ensured.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Stadt Kaarst
The city of Kaarst, a medium-sized town in the Rhein-Kreis Neuss, has approximately 43,500 residents. The city administration places great importance on flexible working hours and family-friendly conditions for its employees. The administration is located at Neumarkt 2 in Kaarst.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Public Service, Unions
TUIV Support and Digitalization Assistant
- Location
- Kaarst
- Working Model
- Onsite
- Diversity
- Open for all genders
